Full-Time

Senior Client Success Executive

Posted on 5/3/2024

NeuroFlow

NeuroFlow

51-200 employees

Cloud-based behavioral health integration tools

AI & Machine Learning

Senior

Remote in USA

Requirements
  • US Citizenship
  • 10-15+ years of experience in a Client Executive role, preferably within enterprise SaaS or startups
Responsibilities
  • Manage enterprise-scale stakeholder relationships
  • Develop customer relationships for retention and loyalty
  • Execute client retention strategies
  • Exceed client expectations
  • Serve as a strategic relationship owner and advisor to clients
  • Work cross-functionally to ensure customer feedback is acted upon
  • Monitor customer success goals and operational metrics
  • Guide account management client activities
  • Plan, manage, and deliver client business reviews

NeuroFlow is a leader in the domain of integrated mental health solutions, providing advanced software that blends workflow automation, patient engagement capabilities, and applied AI. This company plays a crucial role in improving healthcare outcomes by facilitating seamless interactions between mental and physical health care. It offers a supportive, tech-driven environment which fosters the development of pioneering healthcare technologies, thereby making it a prime workplace for those passionate about transforming patient care and reducing healthcare costs.

Company Stage

Series C

Total Funding

$58.3M

Headquarters

Philadelphia, Pennsylvania

Founded

2017

Growth & Insights
Headcount

6 month growth

-3%

1 year growth

0%

2 year growth

11%