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Full-Time

Senior Client Success Executive

Posted on 5/3/2024

NeuroFlow

NeuroFlow

51-200 employees

Behavioral health integration and monitoring platform

Hardware
AI & Machine Learning
Healthcare

Senior

Remote in USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Requirements
  • US Citizenship
  • 10-15+ years of experience in a Client Executive role, preferably within enterprise SaaS or startups
Responsibilities
  • Manage enterprise-scale stakeholder relationships
  • Develop customer relationships for retention and loyalty
  • Execute client retention strategies
  • Exceed client expectations
  • Serve as a strategic relationship owner and advisor to clients
  • Work cross-functionally to ensure customer feedback is acted upon
  • Monitor customer success goals and operational metrics
  • Guide account management client activities
  • Plan, manage, and deliver client business reviews

NeuroFlow is a leader in the integration of behavioral health across various care settings. Their cloud-based software, utilizing workflow automation, patient engagement solutions, and applied AI, significantly enhances the efficiency of remote patient monitoring and risk stratification. This fosters a synergistic approach to mental and physical health, improving patient outcomes and optimizing healthcare costs, making it an appealing workplace for those passionate about advancing healthcare technology and patient care.

Company Stage

Series C

Total Funding

$58.3M

Headquarters

Philadelphia, Pennsylvania

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-3%

2 year growth

1%
INACTIVE