CRM Campaign Specialist

• Deliver accurate and timely campaigns by managing end-to-end execution including creative requests, legal and brand review, offer creation, asset handoff, content entry and QA. 

• Assist in the creation and QA of campaign briefs

• Assist in the creation of analytics briefs for ad hoc analysis

• Create and facilitate campaign timelines within Monday.com

• Own email and push content entry and management to support Next Best Action program 

• Own campaign proofing process, ensuring accurate and timely creative 

• Ensure campaigns use appropriate taxonomy for tagging & measurement purposes

• Own internal communications of campaigns to internal stakeholders including social care team and brand partners

• Manage request, testing, and deployment of rewards and offers to internal digital and MarTech team

• Facilitate campaign calendar updates 

• Facilitate internal and partnership creative review and approvals

• Make copy and link edits, as needed, in Figma 

• Work with legal to get necessary legal review and disclosures necessary for comms

• Pull available data to support campaign reporting on a weekly and ad hoc basis

• Proactively identify and act on opportunities for improvement in current campaign development and reporting process

• Own briefing for web and app assets and facilitate creative review and approval process, as needed

• 3-5 years of experience in Marketing or/and Campaign Execution

• Strong attention to detail and project management skills (process-obsessed and results-driven) 

• Marketing project management experience

• Collaborative and curious self-starter

• Ability to manage multiple projects in a fast-paced, agile and deadline driven environment

• Salesforce Marketing Cloud or equivalent tools (nice to have)

• Degree in Marketing or equivalent

WHO YOU ARE

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS:

• Unlimited paid time off for exempt employees

• One paid volunteer day of your choice

• Competitive bonus structure for eligible roles

• Team member stock purchase plan

• Health savings or flexible spending account options

• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)

• Comprehensive medical, dental, and vision benefits

• Basic life and AD&D insurance provided

• Pet insurance

• Education Assistance

• Wellness reimbursement program

• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

• Lunch provided every Tuesday and Thursday in office

• Discount on Wingstop gift cards

• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.