Inside Sales Representative - Machine

Overview

The Inside Sales Representative serves as a machine and work tool inside sales rep that will focus on outbound calling, lead generation, and walk-in retail customers. The primary function is to increase customer exposure and provide an exceptional retail experience for CCE customers (Compact Construction Equipment).

Blanchard Machinery Company is committed to fostering a high-performance work culture with challenging work opportunities that inspire high quality results.  Some of the benefits of joining our team are:

• Competitive Pay.
• Benefits: Medical, dental, vision, 401K, profit sharing, generous PTO and paid holidays, uniforms, and much more.
• Exposure to world-class CAT training and development.
• A friendly and supportive work environment.
• Continuous exposure to learning and new technologies
• Opportunities for advancement

Responsibilities

• Contributes to a positive work environment and promotes the vision, mission and values of BMC.
• Completes all job responsibilities in a safe manner, promotes and champions a safe and healthy work environment
• Travels to assigned territory locations outside the home branch on a regular monthly basis to support coverage, customer relationships, and retail presence.
• Responsible for daily outbound calls, documented in the CRM
• Responsible for walk in retail customers
• Supports and builds strong relationships with co-workers to include: Outside Sales Team and Branch employees
• Will qualify leads (call in, marketing sourced leads)
• Will have key performance goals:
  • Positive contribution to territory market share
  • Outbound Calls
  • Lead Generation
• Responsible for retail showroom display and pricing.
• Builds strong relationships with customers focusing on long term mutual growth and being a dependable partner.
• Completion of monthly safety and product training.
• Other duties as assigned

Qualifications

• High School Diploma or equivalent required. 
• Bilingual, a plus. 
• Must possess a customer centric mindset along with the ability to build strong relationships.
• Ability to work independently with limited supervision.
• Personal commitment to excellent customer service. 
• Must possess a professional and friendly attitude and be able to quickly develop a rapport with customers over the phone.
• Time management & Teamwork.
• Previous machine, sales, construction experience preferred.
• Ability to learn and navigate new software quickly. Will be trained on CRM, Inventory, Quoting, etc.
• High school diploma required; college degree preferred.
• Excellent verbal/written and interpersonal communication skills.
• High energy, excellent self-motivation, and work ethic.
• Results oriented and focused on continuous process improvement. 
• Ability to adapt to changing priorities; meets deadlines and works well under pressure. 

Working Conditions:

• The physical environment requires the employee to work inside and outside throughout the year.
• Limited business travel required.
• Require employees to be physically present at designated worksite locations.
• Job requires standing, stooping, squatting, pushing, pulling, twisting, turning, lifting.
• Seeing, reading, writing and physical presence at the job location are required to complete job responsibilities.
• Use of computer and other forms of technology to complete job responsibilities.