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TikTok

Short-form video platform with ads

Creator Experience Lead - LIVE Ecosystem

Customer ExperienceConfirmed live in the last 24 hours
Full-timeLos Angeles, CA, USAIn-person

About the Job

Requirements

  • A bachelor's degree is required.
  • At least 5 years of relevant experience is required, including at least 5 years in content safety, quality, moderation, monetization, or related domains.
  • At least 3 years of experience leading and developing high-performing teams is required.
  • Experience working on user-generated content and/or professionally generated content products, with a strong understanding of content ecosystems, is required.
  • Strong stakeholder management skills and the ability to drive alignment across complex cross-functional environments are required.
  • Strong analytical and problem-solving skills, including the ability to translate data into actionable strategy and drive data-informed execution, are required.
  • Excellent communication skills and the ability to influence stakeholders across different levels are required.

Responsibilities

  • Lead and develop a team to balance enforcement effectiveness with creator experience, minimizing unnecessary disruption to LIVE creators.
  • Drive high-impact initiatives to improve creator experience within enforcement and moderation systems.
  • Define and scale creator education initiatives to improve understanding of policies and enforcement mechanisms, reducing avoidable violations.
  • Own core creator experience metrics and drive continuous improvement through data-driven strategies.
  • Translate data insights into clear strategies and actionable team priorities.
  • Partner with cross-functional stakeholders, including Product, Ops, Policy, and Data Science, to drive alignment and ensure successful delivery of initiatives.
  • Navigate competing priorities and constraints across stakeholders to make informed decisions and drive outcomes.
  • Drive clear and effective communication across teams and leadership to ensure alignment and transparency.

Desired Qualifications

  • Ability to operate effectively in ambiguous and fast-paced environments, with strong judgment and prioritization skills.
  • Proficiency in SQL, Tableau, and/or other data analysis and visualization tools.

About the Company

TikTok

Short-form video platform with ads

TikTok is a short-form mobile video platform that lets people create, discover, and share quick videos. Users upload vertical clips, edit them with built-in tools, and browse a personalized feed powered by an algorithm that highlights relevant content. Advertisers can use in-feed ads, branded hashtags, and the Business Center to plan and measure campaigns, making it easy for brands to reach a global audience. Its goal is to inspire creativity and bring joy by helping people express themselves and by connecting brands with a wide audience.

Company size
10,001+
Company stage
Grant
Total funding
$740K
Headquarters
Santa Monica, CA
Founded
2016

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