Full-Time

Procurement Specialist 2

Posted on 7/22/2025

TSC

TSC

201-500 employees

Global CX agency building customer journeys

No salary listed

Southern Pines, NC, USA

Hybrid

Hybrid position with telework options available.

Category
Operations & Logistics (1)
Required Skills
Market Research
Requirements
  • Proficiency in performing market research to determine the optimal strategy for procuring supplies and services.
  • Ability to read/understand technical (mechanical/electrical) requirements to facilitate and support technical discussions between Suppliers and Engineering.
  • Min 3 progressive years of experience in sourcing, negotiation, and procurement roles; Aerospace (manned and unmanned) industry preferred.
  • Demonstrated ability to work independently and in a team/matrixed organization.
  • Highly organized, critical, and analytical thinker, excellent problem-solver.
  • Adaptable to change and highly resolved to overcome challenges.
  • AA’s Degree, S.T.E.M. or Supply Chain a plus.
Responsibilities
  • Review technical project requirements/requisitions/commodities, issue solicitations with consideration to contract flow-down, and promote full and open competition when applicable.
  • Partner and support internal and external customers in justifying a sole or single source selection when competition is not feasible to meet program/project objectives (schedule, cost, and quality).
  • Review and negotiate material/service offers, purchase order terms and conditions and credit terms with suppliers.
  • Evaluate, select, and award contracts to responsible and responsive sources of supply with consideration to FAR and DFARS regulations, and Program objectives. In addition, you are expected to engage, influence, and improve Supplier performance.
  • Manage open orders ensuring the accuracy of data to facilitate a two/three-way match allowing for timely receipt and payment.
  • Communicate, update, and control critical information keeping stakeholders informed particularly on issues that have the potential to adversely affect the project.
  • Other duties as assigned by Supervisor.
Desired Qualifications
  • Supply Chain Professional Certifications, NCMA/ISM preferred.
  • Demonstrate working knowledge of Enterprise/Material Requirements Planning (ERP/MRP), Costpoint a plus.
  • Experience with Product Lifecycle Management (PLM) tool
  • Technical educations, skills, knowledge, and abilities relating to UAV manufacture and part fabrication.
  • BS/BA in Supply Chain, Business, or S.T.E.M.

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify's Take

What believers are saying

  • Zaion partnership boosts AI voice automation for enterprise clients.
  • Serves blue-chip clients like BNP Paribas, Nestlé, and Orange.
  • Sitel Group membership accesses 75,000-person global CX platform.

What critics are saying

  • Foundever rebrand erases TSC identity in 3-6 months.
  • Qualtrics XM3 automates journey mapping 40% faster by March 2026.
  • GPT-5 no-code tools capture 30% market by February 2026.

What makes TSC unique

  • TSC excels in chatbot deployments for Parc Astérix and Ramsay Santé.
  • TSC partners with Zaion for AI callbots serving Accor and Citroën.
  • TSC leads in Social Media Intelligence and Visual IVR expertise.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement

INACTIVE