Zoox

Fully electric autonomous ride-hailing service platform

Head of Contingent Workforce & Travel

HR Operations & CoordinationConfirmed live in the last 24 hours

Full-timeFoster City, CA, USA$245k - $294k /yrHybrid

About the Job

Requirements

At least 10 years of experience managing contingent workforce programs, preferably in a high-tech, high-growth, or complex environment.
At least 7 years of experience leading teams, with the ability to develop and mentor direct reports.
Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.
Experience managing a managed service provider, business partnerships, vendor management, and optimizing external partnerships.
Extensive experience with vendor management system platforms such as VNDLY, Beeline, or Fieldglass, including understanding system configurations and reporting and analytics.
Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.

Responsibilities

Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
Partner with business leaders to align external talent strategies with organizational priorities and workforce planning goals.
Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
Modernize technology stacks and automated workflows across travel and expense platforms, vendor management systems, and expense tools to drive efficiency and audit readiness.
Use program analytics and user feedback to benchmark performance and elevate service delivery.
Drive operational excellence, process improvements, and strategic initiatives to improve efficiency and hiring manager experience.
Ensure compliance, fiscal discipline, and stakeholder experience as contingent workforce and global travel programs expand.
Use data to continually ensure operational efficiency.

Desired Qualifications

Experience with financial tools and budget management related to contingent workforce programs.
Experience scaling organizations in a fast-paced environment.
Experience leading and scaling end-to-end global corporate travel and expense programs.
Prior experience in an agency recruitment or staffing environment, meeting high-volume delivery targets.

Salary Range: 245000 to 294000 (Currency: USD) (Pay period: per-year-salary)

Zoox is seeking an experienced Senior Manager for the Contingent Workforce & Travel team. In this role you will lead and scale our Contingent Workforce and Travel programs. This leader will drive operational excellence, process improvements, and strategic initiatives to improve efficiency and the hiring manager experience. The role requires close partnership with Suppliers, Business Leaders, Recruiting, HR, Procurement, Finance, and legal teams to ensure seamless program execution.

In this role, you will lead a multidisciplinary team to drive the strategic direction and operational excellence of Zoox’s expanding contingent workforce and global travel programs. You will champion compliance, fiscal discipline, and world-class stakeholder experiences as the organization scales domestically and globally.

You will continually ensure operational efficiency through the use of data.

In this role, you will:

Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
Partner with business leaders to align external talent strategies with organizational priorities and workforce planning goals.
Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
Modernize tech stacks and automated workflows across T&E platforms, VMS, and expense tools to drive efficiency and audit-readiness.
Champion a data-driven culture, utilizing program analytics and user feedback to benchmark performance and elevate service delivery.

Qualifications:

10+ years of experience managing contingent workforce programs, preferably in a Hi-Tech, high-growth or complex environment.

7+ years of experience leading teams, with a strong ability to develop and mentor direct reports.

Expertise in contingent workforce strategy, operations, and compliance, including worker classifications and industry best practices.

Proven experience in managing an MSP, business partnerships, vendor management, and optimizing external partnerships.

Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass) and an understanding of system configurations and reporting/analytics.

Strong operational, analytical, and project management skills, with the ability to manage multiple priorities effectively.

Bonus qualifications

Experience with financial tools and budget management related to contingent workforce programs.
Experience with scaling organizations in a super fast-paced environment
Proven experience leading and scaling end-to-end global corporate travel and expense (T&E) programs.
Prior experience in an agency recruitment or staffing environment, meeting high-volume delivery targets,

About the Company

Zoox

Fully electric autonomous ride-hailing service platform

Zoox designs and operates an autonomous ride-hailing service built around a purpose-built, fully electric vehicle designed specifically for autonomous operation. The vehicle uses advanced sensors, cameras, and AI to navigate complex urban environments, offering a four-passenger interior for comfort. Unlike competitors that retrofit existing cars, Zoox engineers both the vehicle and the service from the ground up, enabling optimized safety, efficiency, and passenger experience through integrated software that optimizes routing and reduces wait times. The company emphasizes safety through extensive testing and regulatory collaboration, and sustainability via electric mobility. The ultimate goal is to provide a smarter, safer, and more efficient urban transportation system that improves city life while reducing emissions.

Company size: 5,001-10,000
Company stage: Acquired
Total funding: $1.2B
Headquarters: Menlo Park, CA
Founded: 2014

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