U

University of Maryland - College Park

Public university in College Park, MD

Senior AV Specialist

Full-TimeUpdated on 10/23/2026
$72.6k - $87.1k
Senior
Bachelor's
College Park, MD, USA
In PersonOccasional regional travel to satellite locations as needed.
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • A bachelor's degree from an accredited college or university is required; additional qualifying work experience may substitute year for year for up to four years of the required education.
  • Five years of audio-visual programming experience are required.
  • Knowledge of audio-visual technology and room design and implementation best practices is required.
  • Skill in oral and written communication and use of Microsoft Office and Google Office Suite is required.
  • Ability to multitask and prioritize assignments is required.
  • Ability to lift 10 pounds is required.
  • Ability to support, identify, and provide tier 3 and tier 4 troubleshooting for general problems with PC/Apple and audio-visual hardware and software is preferred.
  • Advanced knowledge of Crestron technology, Crestron programming and/or Q-SYS hardware and programming, laptop/desktop/projection connectivity and interfacing, video conferencing, and teleconferencing is preferred.
  • Experience with room design and implementation is preferred.
  • Proficiency in design applications such as Visio and CAD is preferred.
  • Experience with studio and live broadcast system technology is a plus.
  • Ability to use discretion and maintain confidentiality when accessing sensitive data and local administrative access to desktop equipment and data for support is required.
  • Occasional regional travel to satellite locations and occasional weekend or after-hours work are required.
  • A positive attitude, willingness to learn, continuous quality improvement, strong troubleshooting, collaboration, and information sharing are desired.
Responsibilities
  • Provide advanced technical support for complex live and hybrid events, including video conferencing, recording, streaming, and sound reinforcement.
  • Lead audio-visual projects and coordinate with internal departments, vendors, and contractors.
  • Develop and maintain documentation for audio-visual system configurations, standard operating procedures, and support workflows.
  • Evaluate, test, and recommend new audio-visual technologies and solutions to enhance instructional and institutional delivery.
  • Train and mentor audio-visual team members and student workers on equipment use and troubleshooting.
  • Establish procedures, maintain inventory of audio-visual equipment, and ensure timely maintenance and upgrades.
  • Ensure audio-visual systems comply with accessibility standards and institutional policies.
  • Perform other duties as assigned.
Desired Qualifications
  • Advanced knowledge of Crestron technology, Crestron programming and/or Q-SYS hardware and programming, laptop/desktop/projection connectivity and interfacing, video conferencing, and teleconferencing.
  • Experience with room design and implementation.
  • Proficiency in design applications such as Visio and CAD.
  • Experience with studio and live broadcast system technology.
  • Ability to stay abreast of current technologies and training within the audio-visual field.

About the company

U

University of Maryland - College Park

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University of Maryland - College Park is the flagship institution of the University System of Maryland in College Park, Maryland. It provides undergraduate and graduate education and conducts research through its colleges and schools.

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