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All Accor

Global hotel management, franchising, loyalty program

Assistant Front Office Manager

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeHamburg, GermanyNo salary listedIn-person

About the Job

Requirements

  • Hospitality training and front-office work experience are desirable.
  • Initial leadership experience in a comparable position.
  • Knowledge of local Hamburg insider tips.

Responsibilities

  • Work with the Front Office Manager to ensure smooth front-office operations.
  • Look after employees' concerns and advocate for them.
  • Ensure guests are satisfied and delighted.
  • Handle invoicing and administrative matters.
  • Serve as a role model for department employees.
  • Act as the point of contact for all hotel-related matters.

Desired Qualifications

  • Hospitality training and front-office work experience are described as desirable.

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size
10,001+
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967

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