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PCS Wireless

Global secondary-device trading and logistics

Operations Manager

Manufacturing & Production OperationsPosted on Nov 11
Full-timeVictoria, Australia$191k - $259k /yrIn-person

About the Job

Requirements

  • Five or more years of progressive manufacturing leadership experience in a processing or manufacturing environment.
  • A bachelor's degree or equivalent experience.
  • Demonstrated leadership using enterprise resource planning (ERP) and materials management tools to optimize capacity planning, material movement, shop-floor management, and reporting.
  • Ability to work hands-on and engage directly on the production floor.
  • Experience across business operations, quality, continuous improvement, process development, and program management to solve a range of problems.
  • Ability to establish, extend, and maintain trust with a wide range of stakeholders.
  • Ability to lead and mentor staff, build effective teams, and communicate verbally.

Responsibilities

  • Assist in overseeing all day-to-day operations in the warehouse facility.
  • Provide leadership and coaching to production departments and leads.
  • Manage and evaluate employee and system resources to ensure optimal productivity with minimal downtime.
  • Ensure efficient workflow of production lines.
  • Set warehouse and team goals in collaboration with executive management and other leadership teams.
  • Communicate with associates and foster an open, collaborative work environment.
  • Reduce overhead while increasing productivity across product lines.
  • Oversee employee schedules across departments to ensure optimum staffing levels.
  • Establish workflow policies and processes that improve speed and efficiency without compromising product quality, safety, or integrity.
  • Ensure employees follow industry-standard health and safety guidelines.
  • Communicate problems or obstacles to senior management and work to resolve them.
  • Perform other duties as assigned within the scope of responsibilities.
  • Assist in driving production-floor process improvements that improve operations and reduce costs using innovative methodologies and manufacturing principles, including Lean, Six Sigma, 5S, and single-piece flow.
  • Establish effective warehouse policies and procedures to ensure departments operate efficiently.

About the Company

PCS Wireless

Global secondary-device trading and logistics

PCS Wireless moves and monetizes used mobile devices and related accessories on a global scale. It operates in the secondary market for phones, tablets, wearables, and accessories by leveraging a multichannel network that includes telecom carriers, OEMs, wholesalers, retailers, e-commerce platforms, and logistics providers. The company processes devices in five countries and sells them in more than 80 countries, coordinating refurbishment, reselling, and logistics through its international partnerships. Unlike many competitors, PCS Wireless combines end-to-end device processing with a broad, multi-region footprint and a diverse partner ecosystem to manage the entire lifecycle of devices. Its goal is to enable the efficient recycling, refurbishment, and resale of devices worldwide, extending device value while providing a reliable supply chain for partners.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Florham Park, NJ
Founded
2001

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