Security Officer
ABM UK
Security Officer
ABM UK
Cleans and maintains UK workplaces and airports
ABM UK · South Normanton, United Kingdom · Contract · Posted 2026-09-22
Workplace: on_site
Department: B&I - North & West & East England/West & East Midlands
LOCATION: MCARTHUR GLEN - EAST MIDLANDS
SHIFT PATTERN: Various Monday-Sunday, 47 hours per week
PAY RATE: Competitive
If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!
ROLE OVERVIEW AND PURPOSE
This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site.
KEY RESPONSIBILITIES
· Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service
· Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive
· Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise
· Safeguard all the sites are safe and non-threatening environment for all visitors/tenants.
· Ensuring all incidents are managed in accordance with site policies and procedure
· Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported
· Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve
· Record/log all non-conformances and emergencies with the appropriate control room operatives
· Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed
· Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices
· Maintain vigilance and highlight/manage unauthorised access by banned individuals
· Ensure radio procedures are always adhered to
· Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to
· Undertake any other reasonable duties as required to meet the needs of the business.
· Any other reasonable duties as requested by your line manager
· Ensure a timely response to all security issues and events
· Complete all training requirements as requested by line manager
· Be available to cover at least one additional shift per month if requested to cover absence/annual leave
· Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team
· Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you
REQUIRED SKILLS AND EXPERIENCE
· Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard
· One team approach
· Take ownership of all situations to ensure tasks are completed or escalated when necessary.
· To always stay motivated aim high and achieve
· To respect all staff and visitors within the shopping centre
· SIA and CCTV license essential
· First Aid Training
We’re proud to offer a great range of benefits including:
Access Perks at Work, our innovative employee app where you can find:
Perks: discounts, gift cards, cashback, and exclusive offers
For more information about ABM’s benefits, visit our careers page
About ABM:
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
For more information, visit www.abm.co.uk.
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ABM UK cleans, maintains and secures buildings across the UK and Ireland, including offices, hospitals, data centers, airports and rail stations. Its accessible travel teams guide disabled passengers through airports, while its bus services move passengers and crews around transport hubs. Clients pay under service contracts for on-site operations and engineering work on heating, cooling, electrical systems and electric vehicle chargers. Sensors help teams track building conditions, and the ABM Connect platform combines operating data with service reports for clients. Its UK business dates to 1987 and is headquartered at London Heathrow Airport in Hounslow, as part of US-based ABM Industries.
Explore more opportunities at ABM UK