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Stanley Black & Decker

Global power tools and outdoor equipment

Director, Sales Operations & Channel Management

Sales OperationsConfirmed live in the last 24 hours
Full-timeRemote in USA$136.5k - $219.8k

About the Job

Requirements

  • A bachelor's degree in Business Administration or a related field is required.
  • At least 10 years of sales operations and leadership experience in a B2B, industrial, manufacturing, or engineered products environment is required.
  • Experience working with national catalog distributors and engaging directly with customers in face-to-face interactions is required.
  • Strong analytical experience in sales analysis, finance, sales planning, customer service operations, pricing, performance metrics, or related functions is required.
  • Strong analytical skills and the ability to turn complex data into actionable insights are required.
  • Experience leading teams, managing multiple priorities, and working effectively in a matrixed organization is required.
  • Proficiency with customer relationship management and enterprise resource planning systems is required; Salesforce.com is preferred.

Responsibilities

  • Lead sales operations, pricing support, and channel management processes.
  • Generate sales reports and customer demand forecasts, providing insights and recommendations.
  • Conduct market research and competitor analysis to identify market trends and opportunities.
  • Provide commercial leadership with insights on sales activity, performance trends, customer demand, and business opportunities.
  • Develop and improve sales processes, reporting, and tools to increase efficiency and support revenue growth.
  • Manage the Catalog Channel Manager responsible for expanding product listings, catalog penetration, and new product adoption.
  • Lead the Pricing Specialist team and support execution of pricing strategies aligned to business goals.
  • Drive cross-functional execution across commercial, supply chain, manufacturing, and logistics teams.
  • Identify and implement process improvements, including automation and workflow simplification.
  • Lead, coach, and develop high-performing teams while building a culture of accountability, collaboration, and continuous improvement.

Desired Qualifications

  • Experience with Salesforce.com is preferred.

About the Company

Stanley Black & Decker

Global power tools and outdoor equipment

Stanley Black & Decker designs, manufactures, and sells tools and outdoor equipment, including power tools, hand tools, storage solutions, and security devices, under brands like DEWALT, BLACK+DECKER, Stanley, and Craftsman. It serves professionals and DIY enthusiasts through home centers, mass retailers, and distributors worldwide, using a global manufacturing footprint across the Americas, Europe, and Asia. The company differentiates itself with a large brand portfolio, extensive international reach, and ongoing product development to meet needs in construction, home improvement, and security. Its goal is to be a trusted, leading supplier of tools and related solutions, delivering reliable performance and broad selection across global markets.

Company size
10,001+
Company stage
IPO
Headquarters
New Britain, CT
Founded
1843

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