Internship

Operations Associate Intern

Confirmed live in the last 24 hours

Wayfair

Wayfair

10,001+ employees

E-commerce platform for home goods sales

Consumer Software
Consumer Goods

No H1B Sponsorship

Boston, MA, USA

4 day in-office expectation.

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Requirements
  • Currently pursuing a Bachelors or higher with the expectation that degree will be obtained between December 2025 and Summer 2026 with a 3.0 GPA minimum
  • Must be returning to the course of study following completion of the internship
  • Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from June 2 - August 8, 2025 in our Boston office
  • You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future
  • Excellent communication, both written and verbally
  • Collaborative mindset that thrives as part of a team
  • Data and process-oriented, demonstrated ability to continuously learn new tools
  • High attention to detail and proven ability to consider multiple priorities simultaneously
  • Ability to navigate an environment of continuous improvement
  • Ability to work through ambiguity in an evolving organization
  • Drive to win and steer collaboration cross-functionally
  • Investment in the customer experience
Responsibilities
  • Communicate performance trends and improvement opportunities to management both within and outside your immediate line of reporting
  • Work cross-functionally with a variety of teams across Operations
  • Monitor key performance indicators and work collaboratively to improve the quality of our logistics and supply chain operation
  • Create and deliver communication plans with external partners including suppliers, logistics, Wayfair’s proprietary freight forwarding service (CastleGate Forwarding), and external 3rd party logistics companies (3PL)
  • Assist team in day to day operations and find ways to improve process efficiency

Wayfair specializes in selling home goods through its online platform, wayfair.com. It offers a wide variety of products, including furniture, lighting, cookware, and appliances, catering to different styles and budgets for customers ranging from homeowners to interior designers. The company operates a marketplace model that connects consumers with over 5,000 brands, allowing it to provide a large selection of items without needing to manage extensive inventory. Revenue is generated through product sales and advertising fees from suppliers promoting their products on the site. Wayfair's extensive product range includes smart kitchen appliances and curated collections, making it a convenient one-stop shop for home-related needs. Its goal is to simplify the shopping experience for customers looking to improve their homes.

Company Stage

IPO

Total Funding

$341.4M

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

2%

1 year growth

14%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Expansion into brick-and-mortar stores targets luxury customers preferring in-person shopping.
  • New loyalty program could enhance customer retention and repeat purchases.
  • Black Friday Sneak Peek Sale may boost sales with up to 70% discounts.

What critics are saying

  • COO Thomas Netzer's departure may disrupt operations and strategic direction.
  • Closing a returns center could impact customer satisfaction and return processing.

What makes Wayfair unique

  • Wayfair offers a vast selection of home goods through its marketplace model.
  • The company provides smart home-compatible appliances, catering to tech-savvy consumers.
  • Wayfair's curated collections simplify decision-making for home improvement projects.

Help us improve and share your feedback! Did you find this helpful?