Senior Technical Program Manager

Description

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

It’s Day 1 for Amazon’s next billion-dollar business and we are looking for a Program Manager to work in a start-up environment who is passionate about technology and fulfillment, who thinks and acts globally, and has the ability to manage and implement solutions. As part of LEO's Inventory and Fulfillment Technology (IFT) team, you will play a pivotal role in building and launching global fulfillment capabilities. Your expertise in supply chain technologies, combined with strong analytical skills and a customer-focused approach, will drive efficiency improvements, cost reductions, and elevate the overall fulfillment experience for LEO's global customers.

Candidates will gain hands-on experience managing user acceptance testing (UATs) and system setup, developing the skills necessary to transition into operational roles over time.


Key job responsibilities
- Collaborate with global supply chain partners to develop business launch schedules that align with LEO's unique business goals and regional demands
- Lead cross-functional testing initiatives across Finance, Accounting, Trade, Transportation, Tax and Operations partners to ensure we will launch the business successfully
- Drive project schedules from test to launch, adjusting the project plan proactively to avoid risks and issues
- Proactively seek out program-wide risks and issues, effectively size the severity and likelihood of occurrence, and drive them to closure
- Create and maintain best practices on the team, deal with ambiguity and competing objectives, and proactively identify and mitigate risks before they become roadblocks
- Write effective narratives and present them concisely and effectively to senior management.
- Navigate through a large amount of ambiguity and drive consensus between cross-functional stakeholder groups
- Demonstrate crisp communication skills, have experience communicating project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

A day in the life
As a Sr. TPM, you will work both tactically and strategically, making trade-offs between short-term delivery needs and long-term architectural requirements. You will understand the systems in your program space including their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. You will influence team technical priorities and business strategy through data-driven contributions, enlisting SDMs, Senior and Principal Engineers to ensure architectures scale to match business requirements. Your work will drive simplification and efficiency in engineering processes and architectures to unblock innovation and increase speed of delivery across the organization.

About the team
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Basic Qualifications

- 5+ years of technical product or program management experience
- 5+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience in leading large, cross functional projects
- Experience building processes, project management, and schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 5+ years of driving end to end delivery, and communicating results to senior leadership experience
- 5+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience working in Jira or similar workflow management software

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.