LBC Mortgage

Arranges mortgages and offers private property financing

Operations Manager

Business OperationsConfirmed live in the last 24 hours

Full-timeTbilisi, GeorgiaNo salary listedRemote

About the Job

Requirements

Three or more years of experience in Operations Management or a similar leadership role.
Strong experience working in the U.S. business environment.
Mortgage industry experience is strongly preferred.
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus.
Proven experience managing teams and cross-functional workflows.
Strong organizational and problem-solving skills.
Excellent communication and leadership abilities.
Ability to manage multiple priorities and projects simultaneously.
Strong analytical and decision-making skills.
Experience creating and implementing standard operating procedures and operational processes.
Comfort working with customer relationship management systems, business software, and technology.
Strong attention to detail and follow-through.
Ability to work independently and take ownership of responsibilities.
Results-oriented mindset with a focus on efficiency and continuous improvement.

Responsibilities

Oversee and manage the company's day-to-day operations.
Develop, implement, and improve operational processes and standard operating procedures.
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments.
Monitor team performance, productivity, and operational key performance indicators.
Identify inefficiencies and implement solutions to improve overall performance.
Establish clear procedures, responsibilities, and accountability across departments.
Manage and optimize internal systems, tools, and workflows.
Work closely with company leadership on operational strategy and execution.
Track key operational metrics and prepare regular reports for management.
Identify bottlenecks and ensure issues are resolved quickly.
Support department managers and team leads in achieving company goals.
Help develop and implement new company initiatives and projects.
Ensure company policies and procedures are followed consistently.
Assist with hiring, onboarding, training, and performance management when needed.
Improve communication and collaboration between departments.
Help create a scalable operational structure to support company growth.
Take ownership of operational problems and drive them to resolution.

Desired Qualifications

Experience in a mortgage brokerage, lender, financial services company, or real estate-related business.
Knowledge of U.S. mortgage processes and terminology.
Experience working with Sales, Processing, Underwriting, and Closing teams.
Experience with customer relationship management and workflow management systems.
Experience implementing automation and artificial intelligence-powered business tools.
Experience managing remote and on-site teams.
Experience in a fast-growing company or startup environment.

Operations Manager

LBC Mortgage · Tbilisi, Georgia (Remote) · — · Posted 2026-09-01

Workplace: remote

Description

About LBC Mortgage

LBC Mortgage is a growing mortgage brokerage focused on providing financing solutions across Conventional, FHA, Non-QM, DSCR, Hard Money, and other mortgage products. As we continue to grow, we are looking for an experienced Operations Manager to oversee day-to-day operations, improve internal processes, and ensure our teams work efficiently and effectively.

Position Overview

We are looking for a highly organized, proactive, and experienced Operations Manager with strong U.S. business experience. Experience in the mortgage or financial services industry is highly preferred.

The ideal candidate understands how U.S. companies operate, can manage multiple departments and workflows, and is comfortable building processes, setting KPIs, solving operational issues, and holding teams accountable.

This is a hands-on management position for someone who can both strategize and execute.

Key Responsibilities

Oversee and manage the company's day-to-day operations
Develop, implement, and improve operational processes and SOPs
Coordinate workflows between Sales, Processing, Underwriting, Marketing, and other departments
Monitor team performance, productivity, and operational KPIs
Identify inefficiencies and implement solutions to improve overall performance
Establish clear procedures, responsibilities, and accountability across departments
Manage and optimize internal systems, tools, and workflows
Work closely with company leadership on operational strategy and execution
Track key operational metrics and prepare regular reports for management
Identify bottlenecks and ensure issues are resolved quickly
Support department managers and team leads in achieving company goals
Help develop and implement new company initiatives and projects
Ensure company policies and procedures are followed consistently
Assist with hiring, onboarding, training, and performance management when needed
Improve communication and collaboration between departments
Help create a scalable operational structure to support company growth
Take ownership of operational problems and drive them to resolution

Requirements

3+ years of experience in Operations Management or a similar leadership role
Strong experience working in the U.S. business environment
Mortgage industry experience strongly preferred
Understanding of mortgage operations, loan origination, processing, or brokerage workflows is a major plus
Proven experience managing teams and cross-functional workflows
Strong organizational and problem-solving skills
Excellent communication and leadership abilities
Ability to manage multiple priorities and projects simultaneously
Strong analytical and decision-making skills
Experience creating and implementing SOPs and operational processes
Comfortable working with CRMs, business software, and technology
Strong attention to detail and follow-through
Ability to work independently and take ownership of responsibilities
Results-oriented mindset with a focus on efficiency and continuous improvement

Preferred Qualifications

Experience in a mortgage brokerage, lender, financial services company, or real estate-related business
Knowledge of U.S. mortgage processes and terminology
Experience working with Sales, Processing, Underwriting, and Closing teams
Experience with CRM and workflow management systems
Experience implementing automation and AI-powered business tools
Experience managing remote and on-site teams
Experience in a fast-growing company or startup environment

What We’re Looking For

We are looking for a leader, not just an administrator.

The right person will be able to look at the way the company operates, identify what can be improved, build better processes, and make sure those processes are actually followed.

You should be comfortable asking:

“How can we do this better, faster, and more efficiently?”

If you are an experienced operations professional who understands the U.S. business environment and want to play an important role in the growth of a rapidly developing mortgage company, we would love to hear from you.

Why Join LBC Mortgage?

Opportunity to play a key role in a growing U.S. mortgage company
Work directly with company leadership
Opportunity to build and improve operational systems from the ground up
Fast-paced and entrepreneurial environment
Significant opportunity for professional growth
Work with a team focused on technology, automation, and continuous improvement

Apply

Apply at LBC Mortgage

About the Company

LBC Mortgage

Arranges mortgages and offers private property financing

LBC Mortgage arranges purchase and refinance financing for home buyers, property owners and real estate investors. Operating as LBC Solutions, the company compares mortgage options through a network of lending partners and helps applicants prepare documents and move through closing. It works with conventional and government-backed mortgages as well as alternative-income and investment-property programs for borrowers whose needs fall outside standard bank products. The business also offers private property financing through a fund it manages, alongside its brokerage services. LBC Mortgage is headquartered in Los Angeles, California, and serves borrowers across multiple states.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: North Hollywood, CA
Founded: Not listed

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