Associate Customer Sales Manager
About the job
- Proven experience in customer management, account management, and/or retail sales management for a consumer packaged goods company.
- Ability to own business processes and category management in a complex sales position, manage multiple distributors, identify how to leverage their strengths, and participate in retailer planning and strategic actions.
- Ability to work autonomously within a customer business team framework to plan, organize, and set and achieve priorities.
- Interpersonal, written, verbal, and presentation skills, with the ability to negotiate and influence effectively.
- Proficiency in Microsoft Office programs, proprietary sales systems such as IRI and Spark, and third-party-supported programs such as PMR and FACTS.
- Analytical skills and experience using syndicated and/or ambiguous data to develop comprehensive business plans by analyzing category and brand performance and influencing customers to achieve category objectives.
- Willingness to travel 10–20% outside the area as needed.
- Willingness to drive and/or travel as needed.
- Ability to operate a computer and view screens for approximately 100% of the work schedule.
- Partner with customers and build rapport at all levels to understand their businesses and the marketplace and drive business growth.
- Achieve new-item authorization, distribution, and base-business objectives for revenue and share growth, authorizations, distribution, and optimal shelving.
- Use syndicated data from Nielsen, Circana/IRI, WMT Retail Link, and Scintilla (Walmart), as well as household panel data, to develop insights, business recommendations, and actions related to distribution and assortment, pricing, and promotion.
- Lead implementation of space management projects and partner with distributors and retailers on annual category reviews and periodic assessments.
- Achieve promotional revenue objectives by tactic, price point, drive period, and selling event while implementing Kraft Heinz pricing strategies for owned categories.
- Work with the retail team to manage retail execution of assigned category objectives.
- Schedule and lead monthly updates and results reviews with distributor stakeholders, leveraging internal resources to support sales efforts.
- Schedule and conduct frequent trade visits to assess market and competitive dynamics.
- Maintain files and business documentation that detail business transactions.
About the company
Kraft Heinz makes packaged foods and drinks for households, restaurants and other foodservice operators around the world. Its portfolio includes Heinz ketchup and spans sauces, cheese, ready meals, coffee and refrigerated foods. The company develops recipes, manufactures products in its factories and works with outside producers to supply different markets. It earns revenue by selling through grocery chains, wholesalers, online retailers and distributors that serve commercial kitchens. With operating roots in Heinz's 1869 business and its combined group formed by a 2015 merger, it is co-headquartered in Pittsburgh, Pennsylvania, and Chicago, Illinois.
Company Size
10,001+
Company Stage
IPO
Headquarters
Pittsburgh, Pennsylvania
Founded
1869
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Simplify's Take
What believers are saying
- Employees get structured learning: Kraft Heinz's Ownerversity combines custom training with external content libraries.
- Emerging markets supply growth: August 2026 results show Kraft Heinz's Q2 organic sales there rose 8.5%.
- Commercial teams gain planned funding: February 2026 brought Kraft Heinz's $600 million investment plan across marketing, sales and research.
What critics are saying
- Retail bargaining power is concentrated: Walmart generated 21% of Kraft Heinz's sales in each of 2023, 2024 and 2025.
- Demand remains weak: August 2026 results show Kraft Heinz's Q2 organic sales fell 1.3%.
- Staff face organizational uncertainty: Kraft Heinz paused its planned separation in February 2026.
What makes Kraft Heinz unique
- Heinz has a transparency heritage: its founder used clear jars when competing foods came in opaque bottles.
- Restaurant guests customize sauces: Kraft Heinz markets HEINZ REMIX with over 2,000 flavor combinations.
- Regional food brands broaden Kraft Heinz's portfolio: ABC, Quero and Pudliszki sit alongside its namesake products.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Paid Vacation
Paid Sick Leave
Paid Holidays
Flexible Work Hours
Hybrid Work Options
Parental Leave
Wellness Program
Mental Health Support
Professional Development Budget
Employee Discounts
Growth & Insights and Company News
6 month growth
11%1 year growth
11%2 year growth
11%Four blue chip companies, UPS, Pfizer, Kraft Heinz, and Ford, may struggle to sustain their dividends, according to an analysis of their earnings, cash flow, and debt. UPS yields 7.02% and pays out about 121% of its GAAP earnings. Pfizer yields 6.10%, with a GAAP payout ratio of about 226%; its 2025 free cash flow of $9.076 billion fell short of $9.771 billion in dividends. Kraft Heinz yields 6.82%, but its trailing GAAP earnings per share are −$2.88 after $7.4 billion in impairments. Ford yields 4.98% after an $8.162 billion loss in 2025, and its debt-to-equity ratio is 4.66. All four companies say their payouts are safe, and each points to adjusted earnings guidance that covers the dividend.
Kraft Heinz sues insurers over legal defense coverage. Kraft Heinz has filed a lawsuit in Allegheny County, Pennsylvania against major insurers - including ACE American Insurance Company, ACE Property and Casualty Insurance Company, Chubb-subsidiary Federal Insurance Company, and Liberty Mutual Fire Insurance Company - alleging breach of contract for refusing to cover legal defense costs and liabilities related to consumer health-damage claims. Global corporate legal battles rarely stay confined to domestic courtrooms. When a household name like Kraft Heinz locks horns with its insurance carriers, the shockwaves ripple straight through international equity portfolios and corporate risk management desks. Behind every packaged shelf-stable staple sits an intricate web of liability underwriting, and this escalating dispute in Pennsylvania lays bare the mounting pressures facing multinational food conglomerates. The Allegheny County legal showdown. Discover more News subscription service The core dispute centers on a fundamental disagreement over policy obligations. Kraft Heinz maintains that its insurers are legally bound to shoulder the financial burden of defending against lawsuits alleging that the company's products caused health damage to consumers. By refusing to fund this legal defense or provide indemnity against potential compensation claims, the insurers have triggered a severe contractual breach, according to the food manufacturer. Here is why that matters for corporate risk officers worldwide. Insurance policies of this magnitude are designed precisely to absorb catastrophic litigation shocks. When carriers balk at defending high-stakes consumer health claims, corporate treasuries are forced to shoulder unpredictable legal expenditures. This direct collision between corporate giants and their underwriters signals a tightening of risk appetite across the global insurance sector. Balancing litigation pressures with consumer pricing. This courtroom confrontation unfolds as Kraft Heinz reshapes its everyday business model to survive a punishing inflationary climate. CEO Steve Cahillane outlined strategic shifts on September 16, emphasizing aggressive sales promotions, altered packaging sizes, and selective price reductions. These tactical adjustments aim to keep legacy brands accessible to increasingly price-sensitive shoppers without surrendering hard-fought market share. Discover more Current events analysis Sport news reporting Maintaining margins while cutting prices requires operational tightrope walking. Every dollar diverted to unindemnified legal defense is a dollar unavailable for brand marketing or supply chain optimization. Amid these headwinds, the corporation also maintained its community commitments, contributing over $150,000 alongside employee volunteer hours to the Greater Pittsburgh Community Food Bank, an initiative slated to fund approximately 450,000 meals. Financial markets have responded with characteristic caution to these overlapping pressures. On the trading floors, the company's stock closed Friday at 20.74 euros, marking a daily loss of 1.1 percent. The equity continues to trade below its 50-day moving average of 21.89 euros, reflecting investor anxiety over both broader consumer trends and looming legal liabilities. Discover more Financial market news In-depth news analysis Financial and operational overview. | Metric / Event | Details | | Filing Date | September 18 | | Jurisdiction | Court of Allegheny County, Pennsylvania | | Key Insurers Involved | ACE American, ACE Property and Casualty, Federal Insurance (Chubb), Liberty Mutual Fire | | CEO Strategy Update | September 16 (Focus on price cuts, promotions, packaging adjustments) | | Stock Close (Friday) | 20.74 euros (-1.1%) | | 50-Day Moving Average | 21.89 euros | As the legal teams prepare arguments in Pennsylvania, the outcome of this coverage dispute will likely set a powerful benchmark for how consumer goods multinationals handle product liability and insurer relationships. For shareholders, the ability of management to handle both court and grocery situations effectively defines the season. Related reading Discover more Political news commentary Economy news analysis Omar El Sayed is Archyde's World Editor, focused on international affairs, diplomacy, conflict, and cross-border political developments. He brings a global newsroom perspective to complex events and helps readers understand how regional stories connect to wider geopolitical shifts.
Kraft Heinz, Mike's Hot Honey unveil co-branded cream cheese. Sep 16, 2026 PITTSBURGH - The Kraft Heinz Co. is partnering with Mike's Hot Honey to debut Philadelphia Mike's Hot Honey Whipped Cream Cheese. The innovation features Mike's Hot Honey's signature blend and Philadelphia cream cheese. "Philadelphia has been part of the Mike's Hot Honey story since the early days," said Mike Kurtz, founder of Mike's Hot Honey. "When I was first building the brand, I used to sample our hot honey on bricks of Philadelphia cream cheese to show people just how delicious and versatile the combination could be. To now bring that pairing to life in a partnership with Philadelphia feels like a full-circle moment. "Together, we worked closely to get the balance of creamy, sweet heat just right, creating a schmear ready for everything from breakfast sandwiches to pizza - or straight from the tub." The cream cheese innovation may be purchased at Walmart stores. A retail expansion is expected in 2027. Get better food industry search results. Adding us tells Google to prioritize Food Business News stories.
Bis chocolate: Brazil's iconic wafer bar - flavors, history & where to buy in the US. In 1912, in a small building in the middle of Sao Paulo, Lacta was founded under the name "Société Anonyme des Chocolats Suisses". After they changed their name to Lacta, the company quickly launched what would come to be their biggest product in 1942 - small, individually wrapped wafer cookies, covered in rich milk chocolate. During testing of the product, tasters apparently kept remarking that they wanted more and more, leading to the product being named "Bis," (more, to repeat). The treat was advertised at first largely as a, "nutritious snack," hoping to appeal to kids and parents alike, but quickly submitted to a more indulgent marketing strategy. As the company grew they became known for their clever advertisement slogans, jingles, and eventually, commercials. Lacta was then bought by Kraft food divisions in the 90's, only to be split between Kraft and the current distributors, Mondelez International, in 2012. Today the two distributors dominate the chocolate industry in Brazil, as well as globally. So what actually is this delicious treat that has taken the world by storm over the last 100 years? Bis are, as stated above, small, light and crunchy cookie wafers layered and covered with chocolate and individually wrapped. The production process starts, however, in the fields, where cocoa beans are farmed and harvested by hand to ensure quality, after a lengthy and precise fermentation and prep process, where the beans are constantly tested for control, the beans are then sent to the factories to finish production. In the factory, the beans are meticulously processed to exclude any impurities, treated with heat and air pressure, and mixed with balancing ingredients like sugar to round out the iconic taste. The (now) chocolate is then finished with more heat and motion to fully incorporate everything into the chocolate and allowed to rest to reach its full potential of flavor. Automation makes the assembly process efficient and dependable, with machines carefully layering wafer and chocolate, and ensuring each piece is level and without any air bubbles. The Bis are then perfectly wrapped, packaged, and ready for shipment. These little guys go on quite the journey before they end up in your hand! It's no doubt that Bis has cemented itself as a snack-staple in Brazil, as well as the rest of the world. Brazilians quickly adopted it as the family favorite for special events, a commuters quick bite, and of course a children's classic. The brand has managed to successfully market itself to every demographic and maintain a consistent and dependable reputation, proving sustainable for over a hundred years now. The sweet treat now comes in a range of flavors including Blanca, Laranja, Sabor Limão, Laka, Extra Branco, etc., for all to enjoy. Getting Bis in the US is getting easier since the merger with Kraft in recent years, so Brazilian Sweets recommend supporting a small business and finding your local brazilian sweets shop or market and you should be able to find them. They are also very accessible online on sites like www.braziliansweets.com, who ship nationwide!
Ex-Kraft Heinz officer joins Kettle Cuisine as chief executive officer. By Feebie Lowes 28 August, 2026 0 mins read 0 Views US-based fresh prepared foods manufacturer Kettle Cuisine has appointed former Kraft Heinz executive Peter Hall as its CEO. The post Ex-Kraft Heinz exec joins Kettle Cuisine as CEO appeared first on Just Food.