Trading Application Support
About the job
- Must have proven ability to manage multiple tasks effectively.
- Must have excellent customer support and communication skills.
- Must understand trading industry concepts and terminology.
- Create, modify, and maintain user logins and account configurations within WEX systems.
- Provide first-level support to all trading application users and respond to support requests via phone, email, and instant messages.
- Work with vendors, including exchanges and electronic communication networks, to resolve production issues.
- Work with developers to improve software and troubleshoot problems.
- Maintain documentation of support processes, ongoing technical issues, and workarounds.
- Assist with resolving clearing issues.
- Work on special projects as necessary.
- A working knowledge of finance industry clearing is a plus.
- Troubleshooting experience in financial trading applications similar to Reuters, TT, PATS, Bloomberg, and GL Trade is a plus.
- Proficiency with the Windows operating system is a plus.
- Two to three years of financial services experience is preferred.
About the company
Wolverine Trading is a Chicago-based financial firm with three main activities: proprietary trading (market making and valuation arbitrage), asset management, and execution services for large institutional trades. In proprietary trading, it provides liquidity and seeks price differences across global markets using market making and arbitrage strategies. Wolverine Asset Management runs investment funds for clients to grow assets through diverse strategies, while Wolverine Execution Services handles efficient, best-price execution of client orders. It earns revenue from trading profits, management fees, and execution commissions, differentiating itself through its combination of market expertise and technology to serve institutional investors and hedge funds with integrated solutions; its goal is steady, reliable liquidity and disciplined investment management.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Chicago, Illinois
Founded
1994
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Simplify's Take
What believers are saying
- Built In Chicago posted Data Scientist and trader roles on September 5, 2026.
- Wolverine Trading posted Chicago hiring for Electronic Options Trader on June 19, 2026.
- SE C filings show active broker-dealer operations, with the latest FOCUS report filed March 2, 2026.
What critics are saying
- Nasdaq quoting-rule changes on September 1, 2026 raise compliance complexity and monitoring costs.
- Built In Chicago listed fresh openings on September 5, 2026, signaling ongoing talent pressure.
- A bad volatility event can blow through models, trigger losses, and force exchange suspensions.
What makes Wolverine Trading unique
- Since 1994, Chicago-based Wolverine specialized in listed options market making.
- Wolverine quotes across 2,500 securities and derivatives, backed by 100 million daily messages.
- Trading, engineering, and risk sit together, supporting rapid model-to-production deployment.
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Benefits
- Highly competitive salary bonus
- Generous paid time off and flexible scheduling
- 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
- Generous Paid Parental Leave
- Retirement Plans: 401K and Roth 401K
- Profit sharing plan
- Long and short-term disability