Full-Time

Senior Developer Relations Advocate

Devrel

Confirmed live in the last 24 hours

Rootly

Rootly

11-50 employees

Incident management solutions for tech companies

Consulting
Enterprise Software

Senior

Remote in USA

Category
Developer Relations
Required Skills
Development Operations (DevOps)
Requirements
  • Have previous on-call experience and been on the ground floor of managing incidents.
Responsibilities
  • Develop regularly scheduled of engaging content per week (e.g. blog, videos, podcast, webinar, interview, newsletter, guides, case studies, etc.), ideally diverse and unique (today we post fairly non-engaging vanilla blogs), you’ll own a metrics driven approach here and balance between volume and quality.
  • Position Rootly as a thought leader in the SRE/DevOps community both virtual (e.g. Slack communities) and in-person (e.g. meetups). We want to lead not just participate and be everywhere incident management is mentioned.
  • Develop partnerships and collaborations with adjacent tooling, companies, DevRel, and influencers (e.g. PagerDuty, Gremlin, ServiceNow, Slack etc.).
  • Submit incident management/reliability related CFP at key conferences both virtual and in-person (e.g. SREcon, KubeCon) and identify key ones we should be at.
  • Own all social across Twitter, Reddit, LinkedIn, and grow our following. Reposting across all communities e.g. SREWeekly, Monitoring Weekly, etc.
  • Onboarding videos, integration guides, and Rootly documentation.
  • Build customer case studies and other ways that spotlight how Rootly helps them.
  • Engaging with inflight trial customers to ensure successful onboarding (e.g. Jira integration setup), game days, putting together workshops when necessary, and fielding technical questions.

Rootly specializes in incident management solutions for businesses, particularly in the tech industry. The platform helps companies manage unexpected events that disrupt normal operations by integrating with popular tools like Slack, PagerDuty, Jira, and GitHub. This integration allows teams to coordinate their responses effectively and keep stakeholders informed. Rootly's features include status pages, timelines, action items, postmortems, playbooks, and workflows, which enable teams to document incidents, track progress, and implement solutions systematically. Unlike many competitors, Rootly focuses specifically on the needs of tech companies, providing tailored tools that enhance operational efficiency. The company's goal is to help businesses minimize downtime and maintain service quality through a subscription-based model, ensuring that both small startups and large enterprises can access their services.

Company Stage

Series A

Total Funding

$14.8M

Headquarters

San Francisco, California

Founded

2021

Growth & Insights
Headcount

6 month growth

18%

1 year growth

7%

2 year growth

221%
Simplify Jobs

Simplify's Take

What believers are saying

  • Rootly's recent $12M Series A funding, led by prominent investors like Renegade Partners and Google Gradient Ventures, positions it for accelerated growth and product development.
  • Winning the 2023 CyberSecurity Breakthrough Award enhances Rootly's credibility and attractiveness to potential clients and employees.
  • Recognition as a High Performer and Enterprise Leader in Incident Management by G2 for six consecutive quarters underscores Rootly's consistent performance and market leadership.

What critics are saying

  • The competitive landscape in incident management and IT operations is intense, with numerous established players potentially overshadowing Rootly.
  • Rapid scaling and integration of new features could lead to operational challenges and potential service disruptions.

What makes Rootly unique

  • Rootly's platform uniquely integrates with popular tools like Slack, PagerDuty, Jira, and GitHub, streamlining incident management in a way that competitors do not.
  • The company's focus on automating the incident resolution process sets it apart from other tools that merely alert teams to issues.
  • Rootly's enterprise-grade platform, recognized by the CyberSecurity Breakthrough Awards, highlights its advanced capabilities in security orchestration and automation.

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