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Equinix

Global data center, colocation, interconnection provider

Data Center Critical Facilities Engineer 5

Building & Property MaintenanceConfirmed live in the last 24 hours
Full-timeMinoh, Osaka, JapanNo salary listed

About the Job

Requirements

  • Electrical or mechanical engineering education is preferred.
  • At least three years of experience in facility construction planning, management, or supervision, or equivalent experience, is preferred.
  • Experience in data center operations and maintenance or facilities work is preferred.
  • Native-level Japanese and business-beginner-level English are required; ability to write or converse in English is preferred.
  • Ability to use Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to work shifts.
  • Public qualifications are preferred, such as fire equipment specialist, hazardous materials handler Class B, fire prevention manager, electrician, or third-class chief electrical engineer.

Responsibilities

  • Maintain facility equipment and the IBX environment to ensure continued data center operations and customer service.
  • Monitor daily data center conditions in support of the Facility Manager.
  • Record and report power usage and equipment status during routine inspections; arrange vendors and maintain records when issues occur.
  • Report incidents from initial status through restoration; obtain estimates and submit purchase requests as needed.
  • Respond to and investigate BMS alarms, report findings, and escalate unresolved issues to Facility Engineers.
  • Use the BMS and daily checklists to verify normal BMS operation and monitor UPS systems and other facility equipment.
  • Direct, educate, and guide construction contractors, maintenance vendors, and outsourced service providers in facility maintenance.
  • Prepare maintenance work plans, including procedures, safety plans, staffing, and emergency contacts.
  • Follow procedures to operate breakers and isolate equipment from operational systems during vendor inspections or incident response.
  • Ensure vendor construction and maintenance work areas remain clean and orderly, and direct contractors or outsourced providers as needed.
  • Manage inventory of equipment and consumables and maintain records.
  • Coordinate customer orders with Facility Engineers, the IM team, and data center management staff, and prepare the work for handover.
  • Use Maximo for site-wide asset management and preventive maintenance.
  • Use Siebel to manage facility-related orders.
  • Manage site data, including cabinet counts, power assignments and usage, and contracted power values.
  • Report unresolved issues and improvement items at the assigned site to Facility Engineers and Facility Managers.
  • Review work-order requests and respond to semi-routine requests within commitment times and standard operating procedures.
  • Escalate and expedite orders to appropriate teams according to procedures, seeking supervision for non-standard escalations.
  • Maintain detailed written work records and update local asset databases and other systems.
  • Perform semi-routine rack-and-stack work for customer equipment tickets.
  • Support intra-cage infrastructure installations under standard procedures, including fiber trays, ladder racks, customer equipment and cabinets, basic mesh and overhead cable-tray cage installations, tape changes, and standard backup changes.
  • Support standard cross-connect work orders, including installation, termination, modification, and testing.
  • Follow cable-management procedures for coaxial, fiber, and twisted-pair copper cabling and routine intra-building cross-connects.
  • Learn to install switched or multiplexed cross-connect circuits under supervision.
  • Support standard testing and installation of customer assets and layer 1 cross-connect certification testing; learn non-standard layer 2 and layer 3 testing under supervision as applicable.
  • Support operations and security personnel during breaks or other activities when needed, and provide backup assistance to teammates.
  • Support customer satisfaction through timely execution of orders, provide a high level of service when interacting with customers, and communicate time expectations for deployments and alterations in accordance with procedures.
  • Support customers on site through access control and escort services.
  • Support projects that follow standard procedures; work under supervision when projects deviate from them, support vendors on projects, and assist with physical customer audits.
  • Complete assigned training on time and support new hires as needed.

Desired Qualifications

  • Experience with data center operations and maintenance or facilities work.
  • Ability to write or converse in English.
  • Relevant public qualifications, such as fire equipment specialist, hazardous materials handler Class B, fire prevention manager, electrician, or third-class chief electrical engineer.

About the Company

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Equinix

Global data center, colocation, interconnection provider

Equinix provides data center space, colocation, and interconnection services to businesses worldwide. Customers rent space to house servers and use interconnected networks inside Equinix data centers, enabling low-latency data transfer between networks and cloud providers. Unlike competitors that focus only on space, Equinix combines a global footprint with a large ecosystem of over 10,000 customers for direct, high-speed connections. Its goal is to enable fast, reliable digital operations and support customers’ digital transformation and multi-cloud strategies.

Company size
10,001+
Company stage
IPO
Headquarters
Redwood City, CA
Founded
1998

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