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customedialabs

Digital transformation agency for pharma

User Experience Designer

Full-TimeUpdated on 10/23/2026
No salary listed
Mid
Wayne, PA, USA
In Person
Product & Experience DesignProduct Design

About the job

Requirements
  • Four years of relevant work experience, including demonstrated experience designing usable web-based interfaces.
  • Balanced interaction design skills across information architecture and user interface design, visual design sensibilities, and an understanding of how these disciplines combine to create experience design solutions.
  • Strong experience design skills and close attention to detail, including pixel-level detail.
  • A strong understanding of digital technologies and methodologies and how to design within their limitations.
  • The ability to communicate creative vision and explain the reasoning behind design decisions.
  • Strong experience using Sketch, InVision, and Adobe Creative Cloud.
  • Excellent English communication and presentation skills.
  • Academic and professional references are needed.
Responsibilities
  • Work closely with leadership, project managers, information architects, experience designers, and engineers throughout all stages of an engagement.
  • Understand branding and create customer-centered experiences that drive business.
  • Work closely with internal and external stakeholders.
  • Conduct research.
  • Produce moodboards, storyboards, mockups, and prototypes.
  • Communicate and present user experience and interaction design ideas effectively.
  • Maintain brand consistency while developing style guides.
  • Design immersive experiences using motion, augmented reality, virtual reality, and other emerging approaches.

About the company

Customedialabs delivers digital transformation services for brands, with a focus on the pharmaceutical, medical device, and life sciences sectors, helping Fortune 1000 and other clients modernize sales and marketing through strategy, product development, and immersive brand experiences. It operates via four Labs—digital transformation strategy, immersive brand experiences, full-cycle product development, and demand generation—with a four-step process of Discovery, Design, Development, and Deployment. The Brand Engagement Trinity—Transform, Unify, Adapt—drives multi-dimensional brand experiences and unified digital ecosystems that track audience engagement across channels. Its goal is to help organizations navigate the digital landscape, transform brands, unify customer experiences, and personalize engagement to achieve measurable business results.

Company Size

1-10

Company Stage

N/A

Total Funding

$1.4M

Headquarters

Tredyffrin Township, Pennsylvania

Founded

2000

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Simplify's Take

What believers are saying

  • The Living Legacy Foundation project updated January 20, 2026, proving active delivery.
  • The 2025-11 website refresh signals continued brand investment and market positioning.
  • PitchBook records $1.4 million funding, supporting product development and commercial expansion.

What critics are saying

  • Publicly available 2025-2026 disclosures show no major new-client, funding, or hiring announcements.
  • PitchBook lists only 29 employees, limiting delivery capacity against larger digital agencies.
  • If momencio stalls, customedialabs remains a low-margin services shop vulnerable to client churn.

What makes customedialabs unique

  • Customedialabs pairs agency services with momencio SaaS, differentiating beyond pure consulting.
  • Its 2026 portfolio spans pharma, insurance, and nonprofits, including Aetna and Living Legacy Foundation.
  • Wayne and Larissa offices support U.S. clients and Europe-based production simultaneously.

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