Infusion Authorization/Benefit Coordinator
About the job
- The candidate must be able to work Monday through Thursday from 7:00 a.m. to 6:00 p.m.
- The candidate must have experience with insurance eligibility and benefits.
- The candidate must have a high school diploma.
- The candidate must have knowledge of computers and relevant software applications; experience with NextGen is a plus.
- The candidate must have knowledge of general clerical procedures.
- The candidate must have working knowledge of healthcare insurance.
- Review the infusion daily schedule to ensure accurate insurance benefits and authorization information for each clinic and site.
- Assist with coordinating and processing incoming referrals and patient reorders.
- Flip the daily schedule and remain at least ten business days ahead of the current infusion schedule.
- Ensure there are no insurance or manufacturer portal gaps for benefits.
- Obtain eligibility and benefit information from medical insurance companies.
- Use online insurance portals for insurance verification.
- Speak with insurance companies about coverage for specific drugs.
- Answer incoming calls and handle inquiries.
- Respond to and comply with requests for information.
- Complete other assigned clerical duties.
- Safeguard patient privacy and confidentiality.
- Experience with NextGen software.
- Strong customer service skills.
- A neat, professional appearance.
About the company
AARA provides specialty rheumatology care across Arizona, treating arthritis and autoimmune diseases through clinics, infusion services, imaging, and bone density testing. Its Rheumera app lets the care team monitor patients between visits, supporting remote care that can be billed to insurance. AARA uses a team-based model with rheumatologists, physician assistants, and nurse practitioners and also runs a research wing (AARR) that conducts clinical trials to give patients access to new therapies at no cost. The goal is to deliver comprehensive, accessible rheumatology care across multiple locations while advancing the field through integrated clinical services and research.
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Simplify's Take
What believers are saying
- Lilly’s LY3541860 and tirzepatide trials keep AARA recruiting across Avondale, Mesa, Phoenix, and Tucson.
- AARA expanded Gilbert in 2026, adding infusion and research space for rising autoimmune demand.
- AARA’s Capitol Hill advocacy on May 8, 2025 positions it against Medicaid cuts and PBM abuse.
What critics are saying
- Lilly trials at AARA sites commoditize patient referrals and squeeze local reimbursement leverage by 2026.
- Arizona’s rheumatology market attracts rivals like Valley Arthritis Care and Skin and Cancer Institute.
- One insurance denial or infusion reimbursement change hits AARA’s fee-for-service, ancillary-heavy revenue model immediately.
What makes Arizona Arthritis & Rheumatology Associates unique
- AARA runs eight Arizona trial sites and over 400 rheumatology trials since 25 years.
- AARA’s Avondale facility opened February 12, 2025 with 15 exam rooms and eight infusion chairs.
- AARA’s Rheumera app and in-house infusion, lab, X-ray, and bone densitometry deepen retention.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Health Savings Account/Flexible Spending Account
- Unlimited Paid Time Off
- Flexible Work Hours
- Remote Work Options
- Paid Vacation
- Paid Sick Leave
- Paid Holidays