Restore Dispensaries

Medical marijuana dispensary and patient care

Key Supervisor

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeScranton, PA, USA$44k /yrIn-person

About the Job

Requirements

Experience in retail leadership, shift supervision, or similar management roles.
A strong customer service background.
Cash handling experience with high accuracy.
Working knowledge of medical marijuana products and their potential benefits.
Ability to manage multiple responsibilities in a fast-paced environment.
Strong communication and leadership skills.
Ability to follow structured procedures while remaining solution-oriented.
Availability to work opening, closing, weekend, and holiday shifts.
Ability to inspire and support team members.
Confidence in making operational decisions within scope.
Strong ownership of store procedures and compliance.
Attention to detail in cash handling and inventory.
Reliability in opening and closing processes.
Ability to balance associate-level tasks with supervisory duties.
Ability to remain calm under pressure.
Strong time management and organizational skills.

Responsibilities

Work a flexible, rotating schedule that includes opening, closing, weekends, and holidays; fixed schedules are not available.
Act as shift supervisor and ensure smooth daily dispensary operations.
Perform all Dispensary Associate duties, including reception, register and drawer work, and fulfillment shifts.
Greet patients, verify credentials, and maintain patient flow.
Coordinate and oversee opening and closing procedures in accordance with standard operating procedures.
Support timely and accurate transactions at the point of service.
Maintain compliance with state regulations and company policies.
Coordinate inventory tasks, assist with counts, and monitor product organization.
Assist with employee shift coordination and communication during assigned shifts.
Ensure adherence to cash handling procedures and drawer accountability.
Follow opening and closing procedures and take direction from the management team.
Address and escalate operational concerns to management as needed.
Support fulfillment of in-store, call-ahead, and online orders.
Maintain a clean, organized, and audit-ready environment.
Deliver exceptional patient service by leading through example.

Desired Qualifications

Previous experience in the medical marijuana industry.
Experience in regulated or compliance-driven environments.
Strong inventory management knowledge.
Proven ability to coach and motivate team members.

Salary Range: 44000 to 44000 (Currency: USD) (Pay period: per-year-salary)

About Restore - Dispensing HAPPINESS Through Service

Founded in 2018, Restore Dispensaries is a premier multi-state medical marijuana dispensary dedicated to providing state-eligible patients with responsible, compassionate care through marijuana-based medicine.

We strive to support the continued progress of the medical marijuana industry while making a positive impact in our communities through patient education, fundraising initiatives, and community drives. Restore Dispensaries has been named Philly’s Best Medical Marijuana Dispensary by Metro Philly readers five years in a row (2021, 2022, 2023, 2024, and 2025).

Our strength is in our people. At Restore, we encourage individuality and self-expression -whether that’s vibrant hair color, tattoos, or your favorite sneakers. We are proud to foster an inclusive, diverse, and welcoming workplace where you can bring your whole self to work.

About the Role

The Key Supervisor serves as a shift supervisor and operational leader within the dispensary. This role is responsible for all Dispensary Associate duties while also overseeing daily administrative and supervisory functions.

Key Supervisors help drive and inspire the storefront team, maintain strict inventory controls, and ensure regulatory compliance in a highly regulated environment.

This position reports directly to the Assistant Dispensary Manager (ADM) and Store Manager. This is a full-time leadership position requiring availability to work a flexible and rotating schedule, including mornings, evenings, weekends, and holidays based on business needs. Set or fixed schedules are not available for this role.

The ideal candidate is energetic, compassionate, solutions-focused, and thrives in a fast-paced setting where priorities shift and new challenges arise daily.

Key Responsibilities

Ability to work a flexible, rotating schedule including opening, closing, weekends, and holidays; set schedules are not available for this role.
Act as shift supervisor, ensuring smooth daily dispensary operations
Perform all Dispensary Associate duties, including reception, register/drawer, and fulfillment shifts
Greet patients, verify credentials, and maintain patient flow
Coordinate and oversee opening and closing procedures in accordance with SOPs
Support timely and accurate transactions at the point of service
Maintain compliance with all state regulations and company policies
Coordinate inventory tasks, assist with counts, and monitor product organization
Assist with employee shift coordination and communication during assigned shifts
Ensure strict adherence to cash handling procedures and drawer accountability
This candidate should be able to follow directions on opening and closing procedures, as well as take direction from their management team
Address and escalate operational concerns to management as needed
Support fulfillment of in-store, call-ahead, and online orders
Maintain a clean, organized, and audit-ready environment
Lead by example in delivering exceptional patient service

Required Qualifications

Experience in retail leadership, shift supervision, or similar management roles
Strong customer service background
Cash handling experience with high accuracy
Working knowledge of medical marijuana products and their potential benefits
Ability to manage multiple responsibilities in a fast-paced environment
Strong communication and leadership skills
Ability to follow structured procedures while remaining solution-oriented
Flexibility to work opening, closing, weekends, and holidays

What You Bring

Leadership
Positive, solutions-based mindset
Ability to inspire and support team members
Confidence in making operational decisions within scope
Accountability
Strong ownership of store procedures and compliance
Attention to detail in cash handling and inventory
Reliability in opening and closing processes
Adaptability
Comfortable balancing associate-level tasks with supervisory duties
Calm under pressure
Strong time management and organizational skills

Bonus If You Have

Previous medical marijuana industry experience
Experience in regulated or compliance-driven environments
Strong inventory management knowledge
Proven ability to coach and motivate team members

Benefits

Full-time and salaried team members are eligible for the following benefits:

Health Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Paid Sick Time

If this sounds like the environment you’ve been searching for, we’d love to meet you. A resume and cover letter submission is required for review.

About the Company

Restore Dispensaries

Medical marijuana dispensary and patient care

Restore Dispensaries in Pennsylvania serves medical patients by providing marijuana-based medicines in a safe, supportive setting. It acts as both a dispensary and a place of healing, offering education and care as patients receive cannabis products tailored to their medical needs. The process centers on a clean, relaxing environment where experienced staff guide patients from start to finish and answer questions. Compared with other providers, it emphasizes compassionate, knowledgeable care and a welcoming atmosphere to help patients manage their conditions. The goal is to improve patients’ quality of life through responsible access to medical cannabis and patient education.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Pennsylvania, United States
Founded: 2018

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