Manager, Contract Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Sales Enablement

Job Sub Function:

Contract Administration and Management

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for a Manager, Contract Management, US Orthopedics.  The preference is for one to be based in Raynham, MA, Palm Beach Gardens, FL, Warsaw, IN, or West Chester, PA.

Remote work options may be considered on a case-by-case basis and if approved by the Company.

Purpose: The Manager, Contract Management, US Orthopedics role resides in the Offer Development Organization and is responsible for being the primary point of contact with Account Management or Field Sales on all aspects relating to contract development, negotiations, amendments, and issue resolution,  Reports to Director, Offer Development, DePuy Synthes.

You will be responsible for:

• Manage all contract requests within an assigned geography to support customers consisting of IDNs, group purchasing organizations, collaboratives, government entities, ASCs, and stand-alone hospitals.
• Draft, review and negotiate terms and conditions in commercial contract documents.
• Triage requests and prioritize workload to deliver contracts aligned with account management and field sales priorities; serve as a strategic partner to account management and field sales.
• Resolve complex issues through customer and internal stakeholder negotiation, including unique contract language requests, obtaining internal approvals, and assisting in dispute resolution.
• Ensure appropriate work assignment and workload balance across the contract management analysts supporting the assigned geography.
• Maintain strong attention to detail while identifying emerging patterns, trends, and insights across offers.
• Facilitate effective communication and collaboration with internal partners.
• Provide mentorship and training to business partners to continuously improve understanding of contractual requirements and the general legal and compliance environment.
• Support projects to create and update contract templates, clause libraries, SOPs/WIs, and related contracting tools as needed.
• Partner with contract strategy to execute newly developed contract offerings, new product launches, integration of acquisitions into contract strategies, and drive process efficiencies.
• Understand the full set of DePuy Synthes products and offerings, strategies, and business objectives.

Qualifications / Requirements:

• Bachelor’s degree required; concentration in Finance, Law, Business, or Marketing preferred; MBA or master’s degree preferred.
• 5+ years of business experience required; experience in contracting, sales, finance, marketing, or related business required.
• Strong level of ownership and drive for meeting and exceeding expectations.
• Strong organizational and time management skills with the ability to manage in a sophisticated, deadline-driven environment.
• Medical device or MedTech experience highly preferred.
• Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics, and legal and compliance requirements.
• Highly effective communication skills with the ability to make the complex simple.
• Self-starter and strategic thinker with demonstrated ability to implement strategies based on competitive dynamics, economic goals, and customer needs.
• Ability to form strong, trust-based relationships with account management and sales.
• Ability to process multiple, complex, and often ambiguous inputs to develop and present a strong business case.
• Strong negotiation and influencing skills with experience supporting customer negotiations and contract development.
• Comfort working across multiple lines of business.
• Capable of drafting complex contract terms and conditions; strong attention to detail; ability to review contracts for conformity to policies, identify and assess risks, and understand DePuy Synthes products and offering strategies and business objectives.
• Proficiency in MS Word (including Track Changes and document compare) required.
• Previous customer-facing contracting experience highly preferred.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. 

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center  ([email protected]) or contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Contract Management, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Negotiation, Office Administration, Performance Measurement, Process Improvements, Proofreading, Regulatory Compliance, Relationship Building, Sales Enablement, Sales Support, Sales Terms and Conditions, Team Management, Tender Management

The anticipated base pay range for this position is :

$105,000.00 - $181,700.00

Additional Description for Pay Transparency:

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation –120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year

Holiday pay, including Floating Holidays –13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave – 80 hours in a 52-week rolling period10 days

Volunteer Leave – 32 hours per calendar year

Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits