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IntellaTriage

After-hours nurse triage for hospice

Nurse Triage RN

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeRemote in USA$25 /hr

About the Job

Requirements

  • Must have or be willing to obtain a Compact Nursing License; states with pending legislation or future implementation dates are not considered current compacts until implementation.
  • Must have 3 or more years of experience as a registered nurse.
  • Must have experience in a fast-paced environment such as an emergency department, surgical services, or critical care.
  • Must be comfortable using technology and accessing multiple applications remotely to document during calls.
  • Must be able and comfortable to type.
  • Fluency in English is required.
  • Must physically reside in the United States and be legally eligible to work for any employer.
  • Must be able to complete the 3-week orientation and training schedule.
  • Must be available to work Saturdays and Sundays on the team's required weekends, 2 out of every 3 weekends.
  • Must be available to work holidays on a rotating basis.
  • Must be able to handle stress and multitask while managing at least 5 calls per hour on weekdays and more on weekends.
  • Must communicate with patients and families empathetically while adhering to client protocols.
  • Must maintain continuing education units as designated by the states in which calls are answered.
  • Must attend in-services and additional training as needed.
  • Must pass a background check and nurse licensing check.
  • Must have high-speed fiberoptic or coaxial internet and connect the company laptop directly to the modem; Wi-Fi is not compatible.
  • Must have a quiet, private, HIPAA-compliant home office or workspace.
  • Must follow verbal and written instructions and remain in good standing with an active home-state nursing license.

Responsibilities

  • Provide nurse triage through the Nurse Advice Line, speaking directly with patients or their families when calls arrive.
  • Work 2–3 weekday shifts per week and two weekends out of every three, working both Saturday and Sunday on assigned weekends, with rotating shift times.
  • Complete a 3-week remote training program; training is paid and no travel is required.
  • Clock in at least 30 minutes before taking calls to prepare.
  • Remain clocked in after calls transfer to the next team or shift to complete remaining charting.
  • May pick up additional shifts when available for clients they are trained to support.

Desired Qualifications

  • Additional language fluency is a bonus.

About the Company

IntellaTriage

After-hours nurse triage for hospice

IntellaTriage provides after-hours nurse-first triage services for hospice and home health providers (and other health organizations). Through a cloud-based platform, licensed nurses are available 24/7 to assess and triage patient needs, follow customized protocols, and guide care decisions. The company’s acquisition of NurseLine expands its capabilities to offer more comprehensive coverage and workflows for partner organizations. Compared to traditional after-hours support, IntellaTriage focuses on a nurse-led triage process with integrated, standardized protocols designed to improve patient experience, decrease unnecessary ER visits, and reduce nurse burnout. The goal is to help hospice and home health teams deliver timely, appropriate care after hours while supporting staff with reliable, scalable triage services.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Brentwood, TN
Founded
2016

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