OUR STORY

Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.

OUR VALUES

Customer First. Customer satisfaction is our highest priority.

High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about.

Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices.

Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners.

Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers.

OUR TEAM AND SUCCESS

Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.

Key Responsibilities

Identify the critical product details that matter most to customers by scraping web reviews and social feedback, mining returns data, and identifying what customers say about competitor products.
Compliment web scraping with primary research methods (surveys, customer panels, etc.) to get to details not always available online
Shape new product design features based on the most important product details you discover
Collaborate with Merchants, Product Development, and Marketing teams to ensure insights are implemented effectively.
Develop and help implement a roadmap of self-serve customer insights tools for Quince colleagues to use too.

Qualifications

Bachelor’s degree in Business, Marketing, Psychology, or related field (Master’s preferred).
5+ years in customer insights or product research, focusing on apparel, accessories, and/or home goods.
Experience with retail data sources such as NPD, Particl, Edited, or similar platforms.
Proficiency in analytics tools (e.g., Google Analytics, Looker, Tableau) and survey/customer panel platforms.
Strong communication, presentation, and project management skills.

We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals.

Pay Range

$90,000—$140,000 USD

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Security Advisory: Beware of Frauds

At Quince, we’re dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Consumer and Product Insights Lead

Quince

Compensation Overview

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes Quince unique