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StepStone Hospitality

Hotel and restaurant management

Room Attendant

Full-Time
No salary listed
Entry
Des Moines, IA, USA
In Person
Cleaning & Custodial ServicesJanitorial Services
No H1B Sponsorship

About the job

Requirements
  • Comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors.
  • Ability to accurately report information.
  • Ability to follow safety training related to bending, stretching, arm movement, and lifting techniques.
  • Ability to follow hotel policies and procedures.
  • Ability to attend required meetings.
  • Ability to complete projects and assignments thoroughly, professionally, and with care.
  • Ability to adjust to high-pressure conditions and remain open to change.
  • Responsibility for personal growth and development.
  • Professional conduct and appearance at all times.
Responsibilities
  • Report to the housekeeping office at the beginning of the shift, pick up and sign out the key, and return the key at the end of the shift.
  • Clean and maintain assigned rooms and suites daily, including stripping beds, cleaning bathrooms, vacuuming, dusting, checking room lights and televisions, spot cleaning, and stocking room supplies.
  • Report missing items from rooms and suites.
  • Report items needing repair to the supervisor and maintain equipment used in the work.
  • Protect guest safety and well-being and maintain courteous interactions with guests and co-workers.
  • Keep doors closed while cleaning for safety and security.
  • Deliver lost-and-found items to the housekeeping office as soon as they are found.

About the company

StepStone Hospitality is a third-party hotel and restaurant management company. It operates branded and independent hospitality properties for owners and provides property management, food-and-beverage development, operational strategy, and advisory support. Its teams serve guests while working with hotel owners, brand partners, and investment stakeholders. Property leadership is supported by revenue management, sales, finance, human resources, training, procurement, and centralized operations. Roles span hotel operations, food and beverage, sales, revenue strategy, finance, engineering, and corporate leadership.

Company Size

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Company Stage

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Total Funding

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Headquarters

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Founded

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