Consumer Protection Compliance Program Manager
Posted on 4/3/2024
Square

10,001+ employees

Digital payment processor
Company Overview
Square's mission is to ensure that all businesses are able to participate and thrive in the economy. The company is building infrastrucutre for online payments.
Consulting
Energy
Social Impact
Financial Services
Consumer Goods

Company Stage

N/A

Total Funding

$601.2M

Founded

2009

Headquarters

Oakland, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

12%

2 year growth

17%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Communications
Marketing
CategoriesNew
Risk & Compliance
Legal & Compliance
Product
Requirements
  • 5+ years in a senior compliance role in the financial services industry
  • Knowledge of and expertise with consumer protection rules and regulations
  • Substantial experience with the risks and regulations applicable to consumer-facing financial services and products
  • Experience engaging with, and representing organizations before, regulators, auditors, and business partners
  • Familiarity with controls and processes related to handling consumer issues in the financial services industry
  • Excellent written and verbal communication skills
  • Ability to evaluate complex concepts, including global business and regulatory matters
  • Expertise in delivering high-quality work products, reflecting attention to detail and analytical prowess, in a fast pace and agile work environment
  • Experience planning and executing on key initiatives that deliver creative solutions to business, compliance, and technology-related challenges and objectives
Responsibilities
  • Build the vision for the consumer protection compliance function
  • Work with team members to evaluate for consumer financial protection protection issues across Cash App
  • Represent compliance in meetings with legal, business, operations, technology and other cross-functonal stakeholders
  • Engage with external stakeholders, including regulators and business partners
  • Analyze regulatory changes and formulate solutions to new regulatory developments
  • Provide guidance for compliance policies, procedures, training, and marketing materials
  • Oversee the resolution of identified issues as part of the issues management process
  • Support compliance with action plans created as a result of examinations, audits, or internal testing
  • Work with the business and compliance colleagues to identify potential issues, trends and emerging risks