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American House

Senior living communities and care

Dining Room Supervisor

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeRochester Hills, MI, USANo salary listedIn-person

About the Job

Requirements

  • Two years of related experience and/or training, or an equivalent combination of education and experience in hospitality, senior living, or club dining rooms is preferred.
  • Current ServSafe certification is required.
  • Schedule flexibility is required for evenings, weekends, and holidays; the position is scheduled for 80 hours biweekly.
  • Compassion for and a desire to work with older adults are required.
  • Reliable transportation and a valid driver's license are required.
  • Successful completion of a background check with fingerprinting and drug testing is required as a condition of employment.

Responsibilities

  • Oversee dining-room staff and maintain a pleasant, clean environment to provide a quality dining experience.
  • Supervise the day-to-day operations of the dining room.
  • Assist in establishing and monitoring staffing schedules, and fill staffing gaps to avoid overtime and manage wages against budget.
  • Ensure dining-room personnel provide exceptional customer service when seating residents, presenting menus and specials, answering questions, and making suggestions about food and services.
  • Directly supervise dining-room employees in accordance with organizational policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Desired Qualifications

  • Two years of related experience and/or training, or an equivalent combination of education and experience in hospitality, senior living, or club dining rooms.

About the Company

American House

Senior living communities and care

American House is an operator of senior-living communities. Its communities provide independent living, assisted living, memory care, respite stays, dining, activities, and supportive services according to location. The organization serves older adults and families seeking residential options with varying levels of care. Community-based teams are supported by regional clinical, sales, facilities, human-resources, and business functions. Roles include caregivers, nurses, dining staff, activity teams, maintenance, housekeepers, sales counselors, and community leaders.

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