Director of Food & Beverage

Job Description

🌟 THE MISSION

You are the heartbeat of Mama’s dining and drinking experiences 🍸🍽️✨ — the creative force behind every restaurant, bar, and social moment.

As our Director of Food & Beverage, you don’t just run outlets—you create energy, atmosphere, and unforgettable experiences that keep guests coming back for more 🔥

You lead from the floor, not the office, turning every service into a show and every team member into a performer 🎶💫

Here’s what you’ll be responsible for:

• F&B Visionary 🍽️✨
  Define and deliver a bold, creative, and commercially strong F&B strategy aligned with Mama’s lifestyle concept
  Bring innovation to menus, concepts, events, and activations
• Experience Curator 🍸💖
  Create vibrant dining and bar experiences that reflect the energy of Cape Town and Mama’s brand personality
  Ensure every guest experience is memorable, social, and shareable
• Operations Leader ⚡🏨
  Oversee all F&B outlets including restaurants, bars, events, and in-room dining
  Ensure smooth daily operations, high service standards, and consistency across all venues
• Commercial Driver 📊💰
  Maximize revenue, profitability, and cost control across all F&B operations
  Monitor performance, budgets, and KPIs while driving sustainable growth
• Team Inspirer 👥💫
  Lead, coach, and develop large, diverse F&B teams
  Build a high-energy, motivated culture focused on service excellence and personality
• Collaboration Champion 🤝🎶
  Work closely with Culinary, Rooms, Sales, and Marketing teams to create integrated guest experiences
  Align F&B activations with hotel events and brand storytelling
• Quality & Standards Guardian 🛎️🎯
  Maintain Mama’s signature standards across service, product, presentation, and ambiance
  Ensure consistency while keeping creativity alive
• Event & Activation Leader 🎉🔥
  Drive events, pop-ups, themed nights, and activations that position Mama as a social hotspot
  Make every moment visible, exciting, and profitable

Qualifications

MADE FOR YOU… ONLY IF ✨

• You have strong senior Food & Beverage leadership experience in hospitality 🍽️🏨
• You come from lifestyle, luxury, or high-volume experiential brands ✨
• You are a natural leader who inspires, motivates, and develops large teams 👥💫
• You are commercially sharp with strong understanding of revenue, cost control, and profitability 📊💰
• You thrive in fast-paced, high-energy environments ⚡
• You are highly operational and love being present on the floor 🛠️
• You have strong communication and stakeholder management skills 💬🤝
• You are creative, innovative, and passionate about guest experience 💖
• You can manage multiple outlets, concepts, and activations with ease 🎶🍸

YOUR LITTLE EXTRAS 🎯

• Pre-opening experience? Big plus 🏗️✨
• Multi-outlet or lifestyle brand experience? Even better 🌍
• You know how to turn F&B into a destination, not just a department 🍸🔥
• You bring bold ideas, energy, and Mama personality every day 🎶💫

Additional Information

Additional information 

We’re sure you know the beat🎶: 

• 1st verse: We set up a first telephone interview with our HR if your application moves to our rhythm. 
• Chorus: After the successful telephone interview, we will see you at Mama, be ready! 
• (chorus x2 depending on the position) 
• Last verse: Mama won’t leave you wondering; you will have an answer from us whatever the outcome.