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Abbott

Makes heart devices, glucose sensors and lab tests

Principal Clinical Specialist

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeOrlando, FL, USA$86.7k - $173.3kRemote

About the Job

Requirements

  • A minimum of 6 years of clinical experience, internal or external.
  • External candidates must have prior industry or competitive experience.
  • Must be solely dedicated to electrophysiology.
  • Must have held a Senior EP Clinical Specialist role for 2 years.
  • One of the last two performance ratings must be exceeds expectations.
  • Must be IBHRE EP certified.
  • Must be able to perform the most complex electrophysiology cases solo.
  • Must be able to mentor and train EP Clinical Specialist and Clinical Associate Clinical Specialist roles on complex mapping cases.
  • Must be able to conduct complex customer education events to sell the value proposition of the full Abbott portfolio.
  • Revenue per case must be higher than the national average.
  • Must perform in the top half of number of cases completed across the clinical group at the time of promotion in the defined region or area.
  • Must satisfy all vendor credentialing requirements, which may include COVID-19 vaccination; candidates seeking a medical or religious accommodation should advise Human Resources.

Responsibilities

  • Provide advanced engineering, sales, educational and technical support for complex field inquiries from physicians, healthcare professionals, patients and field sales staff involving electrophysiology products.
  • Work independently with limited supervision and serve as a proven leader and mentor in the region.
  • Identify and routinely use effective, cost-efficient business practices to execute processes, and continually evaluate their effectiveness and appropriateness.
  • Plan, organize and perform work using independent judgment; monitor performance and report status to the manager.
  • Serve as the most senior clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Identify, report and advise on customer needs, product performance and potential sales opportunities to sales representatives, directors and management to influence sales growth and account service.
  • Provide engineering, sales, education and clinical support for the most complex field inquiries on a 24-hour on-call basis, maintaining command of electrophysiology products, related technical knowledge, trends and market participants.
  • Develop, lead or facilitate training and other programs on electrophysiology products for healthcare professionals.
  • Provide management with insight, guidance and feedback on market information and components of next-generation products.
  • Provide regional electrophysiology implant case coverage to defined accounts, typically accounts with electrophysiology share higher than the national average.
  • Provide backup to electrophysiology sales representatives through sales support, regional training seminars, clinical studies and data collection, troubleshooting, and new-product in-service training for physicians, nurses and sales representatives.
  • Mentor and provide leadership to electrophysiology clinical support roles.
  • Continuously develop engineering, sales and technical skills aligned with the overall Arrhythmia Management strategy, including through learning opportunities with senior sales personnel and management.
  • Assist Training and Education departments with advanced educational seminars and preparation of educational materials.
  • Assist Sales with advanced product demonstrations for visiting physicians and sales personnel.
  • Stay current on developments in areas of expertise, regulatory requirements, company and competitor products, markets and objectives, and industry trends.
  • Resolve problems or facilitate their resolution, including identifying causes to prevent recurrence.
  • Perform related functions and responsibilities as assigned.

About the Company

Abbott

Makes heart devices, glucose sensors and lab tests

Abbott makes medical devices, diagnostic tests, nutrition products and branded generic drugs for hospitals, laboratories, pharmacies and patients. Its best-known product is the FreeStyle Libre, a coin-sized sensor worn on the upper arm that tracks blood sugar around the clock without routine finger pricks. Its other lines run from heart valves, pacemakers and brain stimulators to lab analyzers, rapid tests and mail-in colon cancer screening kits, and Abbott earns money by selling these products to health systems, labs, retailers and consumers. The company was founded in 1888 by Chicago physician Wallace Abbott and is based in Abbott Park, Illinois.

Company size
10,001+
Company stage
IPO
Headquarters
Abbott Park, IL
Founded
1888

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