Telecommunications Operator
Atlantic Health System
Telecommunications Operator
Atlantic Health System
Non-profit healthcare provider with physician network
Responsible for operating the organization's central switchboard to answer and route incoming calls, effectively communicating various announcements. Maintains the organizational call directory and updates records of toll charges on various calls. May perform clerical tasks like mail or message distribution and processing.
Principal Accountabilities:
1. Receives and relays internal and external calls and provides general information according to policies and procedures.
2. Troubleshoots system issues when needed.
3. Utilizes desk directories, on-call lists, reference guides, and other associated reference materials.
4. Operates beeper and paging system to contact hospital personnel and code team.
5. Communicates codes, alerts, drills, and other announcements according to established policies and procedures, including disaster management plans.
6. Performs other related duties as assigned.
Required:
1. High School Diploma or equivalent.
2. Minimum 1 year of experience in Customer Service or relevant area.
Preferred:
1. Experience in switchboard operations/multi-line phone services in a hospital or medical facility.
2. Experience working in a Call Center.
#AtlanticMobileHealth
Minimum Salary (Hourly Rate): 22.200000
Maximum Salary (Hourly Rate): 22.200000
Salary Admin Plan: SER
Non-profit healthcare provider with physician network
Atlantic Health System is a large non-profit healthcare network in New Jersey that runs hospitals, outpatient centers, urgent care clinics, and a physician-led group called Atlantic Medical Group with more than 1,000 doctors across 300 locations. It provides a full range of medical services to communities in New Jersey and New York and lets patients manage care through the MyChart portal, which handles medical records, appointments, and bill payments. Its business model puts earnings back into its healthcare services and facilities, reinvesting to improve care access and community health. The system differentiates itself by being a broad, integrated network of facilities and a large physician group under a nonprofit umbrella, offering coordinated care across many sites. Its goal is to improve community health by delivering comprehensive care and continually expanding access to high-quality medical services.
Explore more opportunities at Atlantic Health System