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Sandblu Resort, Santorini

Head Waiter/Waitress

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeSantorini, GreeceIn-person

About the Job

Requirements

  • At least 2 years of experience as a Head Waiter or senior service staff member in fine dining or luxury hospitality.
  • A high school diploma or equivalent.
  • Solid knowledge of food, wine, and modern service techniques.
  • Fluency in English.
  • Ability to engage with guests in a friendly and professional manner.
  • Ability to handle customer concerns and complaints diplomatically and find solutions.
  • Ability to work collaboratively with kitchen staff and other waitstaff to ensure smooth service.

Responsibilities

  • Ensure smooth and elegant daily operations.
  • Take orders attentively, answer questions, and record them accurately.
  • Describe daily specials, promotions, and menu highlights.
  • Offer wine and drink recommendations, and pour and serve beverages.
  • Respond to guest requests and accommodate special dietary or other requirements.
  • Handle guest concerns or complaints with professionalism and discretion.
  • Serve food and beverages on time while meeting set quality standards.
  • Maintain the visual presentation and professional standards of the dining area.
  • Clear tables, reset them for the next guests, and maintain dining area cleanliness.
  • Adhere to health, safety, and hygiene regulations.
  • Ensure clear communication between service and kitchen teams for timely and accurate service.
  • Assist the Restaurant Manager with daily reporting, inventory checks, and other duties.
  • Perform additional duties as assigned by restaurant leadership.

Desired Qualifications

  • A degree or certificate in hospitality or a related field may be a plus.
  • Additional languages are a plus.

About the Company

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