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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Primary Care

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeEverett, WA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or General Education Development (GED) is required.
  • Graduate from an accredited medical assistant program before the start date or transfer, or have equivalent military experience with the ability to obtain MA-I before the start date.
  • Hold an Interim Medical Assistant Certificate (Washington) or Medical Assistant Certificate (Washington) at hire.
  • Obtain a Medical Assistant Certificate (Washington) within 12 months of hire.
  • Hold Basic Life Support certification at hire.
  • If hired as MA-I, obtain MA-C before the MA-I credential expires.
  • Have the knowledge and skills listed in the Kaiser Foundation Health Plan of Washington Medical Assistant Competencies/Skills Inventory.

Responsibilities

  • Collect selected data about patients' health status; determine the purpose of visits and patients' concerns and educational or physical needs; check and record vital signs; record pertinent data in medical records; recognize urgent or emergent situations and refer them promptly to a physician or nurse; participate in developing the nursing care plan; contribute relevant information to the plan and communicate it to the appropriate professional provider; implement the plan safely and completely according to role and team specifications; and document information accurately in the proper format.
  • Communicate attentively and individually with patients, coordinate and facilitate patient care, and cooperate and communicate with team members to complete the workload. Recognize and report apparent psychosocial, cultural, or emotional needs; verify patients' understanding of the visit's purpose; orient patients and their families or significant others to the care team, available services, and access methods; participate in orienting new consumers to KFHPW policies and procedures; and demonstrate awareness of the Consumer Bill of Rights and Responsibilities.
  • Provide patient and family or significant-other instruction according to the educational plan determined by the professional provider and matched to learning needs and the nursing plan of care. Encourage compliance with therapeutic and medical regimens; provide age-, sex-, and health-status-appropriate preventive care information under the professional provider's direction; use available health education resources; and reinforce the plan to improve general health status.
  • Accurately document selected patient history, observations, and procedures in accordance with KFHPW documentation standards. Provide each patient a safe, comfortable, and private environment; follow KFHPW safety standards; and adhere to infection control policies and procedures.
  • Demonstrate accountability for practice, continued growth, and self-evaluation. Identify learning needs and participate in educational efforts to address them, staff orientation, and student education activities. Participate with managers in completing self and colleague/team performance reviews, and maintain an appearance consistent with the current KFHPW dress code policy.

Desired Qualifications

  • One year of medical assistant experience.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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