Vendor Enrollment Representative 1

Vendor Enrollment Representative I

Role

We are looking for a Vendor Enrollment Representative II to innovate, win and grow with us in Bangalore!

Position Summary:

The Vendor Enrollment Representative II is a member of an outbound calling team within the Paymode-X Vendor Enrollment organization that is responsible for high call volume outreach to facilitate Enrollment in Paymode-X. The Paymode-X Vendor Enablement team is a fast-paced, energetic team dedicated to growing our industry leading Paymode-X business to business settlement network primarily through net new Vendor Enrollments.

The Vendor Enrollment Representative II works directly with potential members to enroll them in the Paymode-X service by presenting the benefits of the Paymode-X payment settlement network. The Vendor Advocate Associate specifically focuses on the Paymode-X Basic offering which is a no cost offering to Vendors/ Suppliers and thus a high rate of successfully conversion is expected in this role.

Essential Job Functions:

• Maintain an ongoing average of 7 enrollments per day or higher.

• Placing 100+ outbound calls per day to warm leads to drive Paymode-X Vendor enrollments. (95+% of working day)

• Converting Vendor leads to enrollments via high volume outbound phone calls and email, with calls being the primary activity.

• Assisting Vendors with questions related to the enrollment process.

• Effectively educating Vendors on the various aspects of the Paymode-X service to drive enrollment in the Paymode-X network.

• Present product value propositions in a concise and understandable manner for an audience that includes varying levels of financial services expertise.

• Responsible for ensuring customer satisfaction is at the forefront of all enrollment activities.

• Develops strong relationships with other teams to build collaboration and identify potential opportunities to improve efficiencies and process.

• Has the ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.

• Maintain a laser focus on improving oneself and finding innovative ways to continually increase performance.

Required Skills:

• Strong verbal and written communication skills

• Ability to function in a team atmosphere, appreciate aggressive goals, and possess superior organization and time management skills.

• Able to be successful in a fast-paced environment that rewards hard work and self-motivation.

• Outbound calling experience in a sales or customer service role is preferred.

• Salesforce.com experience is a plus.

Education and Experience:

• 2+ years of experience working directly with customers in an outbound calling environment.   

• Graduation is must