Associate Manager - Technical Training

Join a team that helps people build the knowledge and capabilities needed to deliver quality products and processes every day. As an Associate Manager, Technical Training, you will lead critical training programs that support compliance, operational excellence, and employee development in a highly regulated environment. This role offers the opportunity to shape training strategy, improve learning systems, and drive measurable business impact across multiple functions.

• Lead and manage a Technical Training team to deliver effective role-based training programs across the site or assigned area.
• Oversee the design, development, deployment, and maintenance of technical training content, including digital learning solutions.
• Ensure training programs, records, and processes remain compliant with regulatory requirements, quality standards, and internal procedures.
• Manage training activities associated with document revisions and process changes to ensure accurate training assignment and completion within the learning management system.
• Partner with manufacturing, quality, regulatory, compliance, and other business functions to identify training needs and translate them into scalable learning solutions.
• Monitor training performance metrics and key performance indicators, analyze trends, and implement corrective actions to improve training effectiveness.
• Represent Technical Training during audits and inspections, providing training records, qualification evidence, and process support.
• Drive continuous improvement initiatives for training systems, processes, and governance while supporting system enhancements and service-level performance.

• Bachelor’s degree in Business, Education, Training & Development, Human Resources, or a related field.
• Minimum 5 years of experience in the medical device, pharmaceutical, or other regulated industry.
• Minimum 5 years of experience supporting training programs, learning systems, or technical training processes.
• Experience working with learning management systems, document management systems, and change control processes.
• Experience developing and managing technical training programs and role-based learning curricula.

• Experience supporting manufacturing, supply chain, procurement, logistics, or commercial operations training.
• Experience managing remote employees or distributed teams.
• Knowledge of instructional design, adult learning principles, training needs analysis, and eLearning development.