Head of Operations
Lexroom
Head of Operations
Lexroom
Data-first Generative AI for legal teams
Lexroomis building the AI platform where legal work gets done. In just over two years, we've grown from zero to €25M ARR, and today more than 20,000 legal professionals across Italy, Spain, Germany, France, and Bulgaria rely on Lexroom.
We're backed by $73M from Left Lane Capital, Base10 Partners, and Eurazeo, and we're a team of around 300 builders who move fast, say things straight, and own each outcome.
Our next goal? Become Europe's most-used legal product.
Shape the Standard: Be part of the team setting the benchmark for legal AI in Europe.
Work with the Best: Collaborate with exceptional colleagues in a culture that values competence, curiosity, and ambition.
Deliver Meaningful Results: Your contribution will directly influence how legal professionals work—faster, clearer, and more efficiently.
At Lexroom, we leave buzzwords behind. Here, you’ll build something that lasts: a trusted platform, a strong reputation, a new standard for the legal world.
As our customer base expands and our international footprint grows (currently operating across 5+ European markets, including France and Bulgaria), we are looking for a Head of Operations to build, refine, and scale the operational engine powering our Revenue, People, Legal, and Finance teams.
Operating Workflows & Bottleneck Identification: Map, document, and continuously optimize end-to-end workflows across Revenue Ops (Sales, Marketing, CS), People Ops, Legal, and Finance Ops across multiple countries.
Operations Roadmap & Prioritization: Own the functional roadmap from start to finish. Implement robust prioritization frameworks to align resource allocation directly with overall company strategy.
Cross-Team Tooling & CRM Architecture: Act as the primary architect for our GTM and company tooling stack (HubSpot, Clay, Aircall, Aimfox, etc.). Lead tool selection, integration, and consolidation decisions.
AI & Agentic Automation Leadership: Keep Lexroom at the non-engineering AI frontier. Implement internal AI tools, orchestration agents, and automated workflows, evangelizing AI adoption across non-technical teams.
Team Leadership & Operational Execution: Manage, mentor, and grow the team of operational specialists and leads. Establish clear working rhythms, 1:1s, parallel project execution, and effective escalation pathways.
5 to 8 years of experience in Business Operations, RevOps, Sales Ops, or GTM Engineering within high-growth B2B SaaS startups or scale-ups (Series A to pre-IPO).
Proven People Management: At least one prior role formally managing, mentoring, or leading a team in an operational environment.
Deep Hands-On CRM & Tooling Expertise: Direct, practical experience administering or architecting modern CRM tools (HubSpot, Salesforce, Pipedrive) and GTM automation tools.
AI & Automation Mindset: You go beyond using basic AI chatbots—you have designed, implemented, or sponsored automated workflows and AI agents into production operations.
Analytical & Problem-Solving Depth: Strong capacity for process mapping, bottleneck identification, and data-backed decision-making.
Location & Language: Based in or willing to relocate to Milan (hybrid model with strong office presence). Fluent in English and comfortable working in an Italian-speaking core team environment.
Compensation (Milan equivalent): €65,000–85,000
Equity: meaningful equity on top, in line with the seniority of the role
Team retreats & off-sites: dedicated time to connect, collaborate, and spark bold ideas
Hybrid Work: Hybrid with strong office presence in Milan HQ
Health Insurance: Comprehensive coverage to ensure peace of mind.
Meal Vouchers: Daily support to make your lunch breaks easier.
Team Retreats & Off-sites: Dedicated time to connect, collaborate, and spark bold ideas.
At Lexroom, ambition meets discipline and purpose.
We're not just building a product—we're setting a new standard for the legal world. If you're ready to contribute to something lasting and meaningful, we'd love to hear from you.
Lexroom builds a data-first Generative AI platform for lawyers and corporate legal teams in civil-law jurisdictions. It combines up-to-date proprietary legal sources—legislation, case law, and regulations—with research, drafting, and analysis workflows so outputs can be traced to verified sources rather than depending on generic LLMs. The product emphasizes security and compliance (ISO 27001, GDPR/AI Act alignment) and a zero-training/zero-retention posture on customer documents, serving thousands of firms primarily in Italy with expansion to Spain and Germany. Its goal is to become the standard platform for legally grounded AI help, enabling teams to work more efficiently while maintaining traceability and regulatory compliance.
Explore more opportunities at Lexroom