Software Engineer - NHI Platform

Lumos (lumos.com) helps every company run a workforce of humans and AI agents safely.

As agents run more autonomously, companies need to know what they can access and control what they can do. Lumos is the identity platform for the agent era. We manage access for every human, machine and AI agent in one place. That way, companies can put AI to work across their business with confidence.

We serve Fortune 500 and high-growth technology companies, including Colgate-Palmolive, Johnson & Johnson and GitHub. Lumos is backed by Andreessen Horowitz, Scale Venture Partners and Neo, along with leaders from OpenAI, Google, Salesforce and Anthropic.

Why Lumos?

• 🚀 Jump on a rocketship. Since launching out of stealth in April 2022, we've grown from 20 to ~130 Alchemists.

• ⭐ Customers love us — and so does the industry. Named a Strong Performer in the 2026 Gartner Voice of the Customer for IGA — 4.7/5, with 96% of reviewers saying they'd recommend us. Our customers cut time-to-access by 98%, slash IT tickets by 72%, and eliminate excess privilege at scale.

• 🏆 A culture worth joining. Three years running on Forbes' Top 100 Best Startup Employers in America (2024, 2025, 2026) — measured on culture, retention, growth, and job creation. That's our Alchemists, not our marketing. See what we live by here.

Role Overview:

By integrating usage, spend, compliance, and access data, we provide a level of clarity and insight previously unimaginable. At the heart of our products is our identity data platform, the systems that ingest identity data from hundreds of third-party integrations and turns it into the trusted, insight-rich primitives that power every Lumos product.

As a Software Engineer on our NHI Platform team you will drive the evolution of our non-human identity data backbone, the systems every Lumos product depends on. You will be instrumental in building robust, scalable, and reliable platform software. You will play a key role in designing and operating the software that turns raw identity inputs into a trusted foundation for the product.

We’re a startup that values ownership, curiosity, and trust—and we’re looking for engineers who love building platform infrastructure that enables teams to move faster while improving resilience and visibility.

✨ Your Responsibilities

• Design, develop, and operate systems that transform high volumes of identity data from third-party integrations to product consumers with correctness, freshness, and operational rigor.

• Contribute to the technical vision for a world-class data infrastructure that empowers engineering, product, and AI teams, enabling seamless access to high-quality data.

• Establish SLOs, observability, and operational tooling that catch and remediate failures in identity data systems before they reach customers.

• Promote and implement software engineering best practices for building scalable, reliable, and secure data-centric applications. Elevate the principles of software engineering within the data domain.

🙌 What We're Looking For

• 1+ years of professional backend or platform engineering experience building production systems other teams depend on, such as ingestion, sync, or event-driven pipelines.

• Strong backend fundamentals. You’ve built APIs (REST or gRPC) and services backed by relational databases like Postgres or MySQL, and you’ve evolved schemas on live tables. Our stack is Python, Postgres and Kafka on AWS.

• You care about correctness. You think about idempotency, ordering, retries vs. permanent failures, and dead-letter handling, because downstream products take action on the data you produce.

• You operate what you ship. You’ve deployed containerized services to AWS, GCP or Azure, debugged from metrics, traces and logs, and been part of an on-call rotation.

• You’re excited to build from the ground up. This is a greenfield team, and the systems you build become the foundation every other Lumos product runs on.

• Nice to have: Kafka, Temporal or change data capture (Debezium), Terraform, and familiarity with identity data like accounts, entitlements, service accounts and API keys.

⭐️ What We Value

We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.

Lumos is an equal opportunity employer committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, national origin, gender, sexual orientation, gender identity, protected veteran status, disability, age, or other legally protected status. If you require any reasonable accommodations, please let us know at any time.

Thank you for considering Lumos, we hope to hear from you! 🎉

💰Pay Range

• $133,500 - $150,000 plus equity + benefits (Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.)

💸 Benefits and Perks:

• 💻 Remote-first culture – Work from anywhere within ±4 hours of Pacific Time.

• 🏥 Medical, dental & vision insurance – 100% of premiums covered for employees, 60% for dependents. HSA and FSA available with employer contribution. International benefits align with local standards.

• 🧠 Mental health support – Access to mental health resources and support.

• 💪 Monthly wellness stipend – A monthly stipend for gym memberships, fitness apps, and whatever helps you recharge.

• 🛡️ Life & disability insurance – Life insurance, short-term disability, and long-term disability coverage available.

• 🌴 Flexible PTO – Flexible time off with a minimum annual requirement, because rest is part of doing your best work.

• 👶 Parental leave – Up to 16 weeks of paid parental leave for expecting parents.

• 📚 $1,000 annual learning stipend – An annual budget for courses, books, conferences, and certifications.

• ✈️ Company & team offsites – Company and team bonding trips throughout the year, fully covered by Lumos.

• 💰 401(k) with matching – Employer 401(k) matching to help you save for the future.