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Bassett Healthcare

Medical Assistant 1

Clinical Support & Patient AdministrationUpdated on Nov 10
Full-timeDelhi, NY, USA

About the Job

Requirements

  • A high school diploma or GED is preferred.
  • At least one year of relevant work experience is preferred.
  • Customer service experience is preferred.
  • Certification as a Medical Assistant or Certified Nursing Assistant is preferred.
  • BLS certification is required within six months of hire.
  • Ability to perform medium physical work, exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
  • Ability to occasionally balance, climb, crouch, kneel, lift, pull, push, reach, and stoop.
  • Ability to undergo occasional fit testing.
  • Ability to frequently type and perform clerical tasks, use dexterity and grasping, hear, perform repetitive motions, use a monitor or computer, stand, talk, walk, and distinguish color, depth, and perception.
  • Ability to work with occasional exposure to bodily fluids, bloodborne hazards, burns, chemicals, electrical, explosive, and mechanical hazards.
  • Ability to work in occasional noise, vibration, wet or humid conditions, dust, fumes, gases, mists, and odors.
  • Ability to travel occasionally, as the job may require travel from time to time but not regularly.
  • Attend four continuing education sessions per year related to the job role or function.

Responsibilities

  • Greet every patient in person or by telephone in a courteous and friendly manner, using a welcoming and positive tone, words, and actions.
  • Take ownership of the patient experience, including rooming patients, collecting vital signs, completing accurate phone messages, preparing charts, handling medication refills, and abstracting external records.
  • Escalate emergent situations or expressed patient problems directly to a registered nurse, supervising nurse, or practitioner for assistance.
  • Enter charges for supplies and clinical testing.
  • Route forms to the appropriate Bassett department, such as disability or workers' compensation paperwork, as applicable.
  • Distribute the after-visit summary according to patients' communication preferences.
  • Perform point-of-care testing as pertinent to the specialty area.
  • Run controls on point-of-care testing equipment and ensure logbooks are appropriately updated.
  • Perform clinical testing according to departmental protocol.
  • Clean and stock examination rooms daily or as needed.
  • Check medications and supplies for outdated items according to clinical area standards.
  • Monitor supply levels to improve inventory control.
  • Meet yearly competency requirements established by departmental leadership.
  • Float to other locations or departments as requested.
  • Open and/or close the clinic according to departmental guidelines.
  • Participate in monthly or quarterly environmental rounds by following assigned clinical-area standards.
  • Attend required in-service sessions as requested by the supervisor.
  • Recognize and pursue areas of professional growth, such as computer training, refresher training, employee assistance program support, or Epic superuser training.
  • Attend staff meetings and review minutes for meetings missed.
  • Maintain thorough knowledge and understanding of Bassett policies, procedures, and regulatory compliance.
  • Perform similar or related duties as requested or directed.

Desired Qualifications

  • A high school diploma or GED.
  • At least one year of relevant work experience.
  • Customer service experience.
  • Certification as a Medical Assistant or Certified Nursing Assistant.

About the Company

Company size
Not listed
Company stage
Grant
Total funding
$82M
Headquarters
Town of Otsego, New York
Founded
1922

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