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Rush Enterprises

Integrated commercial vehicle retailer and services

Rental Coordinator

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeGreater Sudbury, ON, Canada

About the Job

Requirements

  • Post-secondary education: a college or university diploma or degree.
  • Truck or automotive dealership experience is an asset.
  • Competency in customer service, administrative skills, and time management is required.
  • Proficiency with software and computers.
  • Detail-oriented, with strong verbal and written communication skills.
  • Criminal record check required.
  • Driver's abstract required.

Responsibilities

  • Ensure compliance with Occupational Health and Safety Act regulations and the company's Health and Safety Policy.
  • Coordinate rental reservations and understand commercial vehicle requirements.
  • Perform invoicing and general administration duties.
  • Become proficient with Idealease business systems, including the Idealease Portal, Rental Contract & Billing System, Geotab, and SAP.
  • Administer the opening and closing of rental agreements.
  • Check rental equipment in and out; document damage with pictures; verify vehicle fluid levels, cleanliness, and equipment functionality.
  • Validate customer driver credentials and ensure insurance requirements are met.
  • Complete daily yard checks and reconcile availability fleet lists.
  • Coordinate the damage repair and chargeback process.
  • Coordinate preventive maintenance and repair scheduling with customers through internal and external shops.
  • Recommend vehicles for ordering based on regional market demands.
  • Establish and maintain working relationships with customers and suppliers.
  • Perform other related duties as assigned.
  • Follow up with inbound leads for new rental accounts.
  • Submit customer profiles and applications for approval.
  • Support existing rental customers by providing customer service and resolving conflicts.

Desired Qualifications

  • Truck or automotive dealership experience.

About the Company

Rush Enterprises

Integrated commercial vehicle retailer and services

Rush Enterprises runs a large network of Rush Truck Centers that act as one-stop shops for commercial vehicle customers. It sells new and used trucks, provides aftermarket parts, and offers service and repair, as well as financing, leasing, and rental options. Its customers include owner-operators, regional and national fleets, and government agencies, and it earns revenue from vehicle sales, parts and service, and financing. The company differentiates itself through its extensive dealer network and by offering a full range of related services in one place, making it easier for customers to manage their vehicle needs. Rush Enterprises’ goal is to be the main provider of commercial vehicle solutions by growing its network, services, and financing options to serve more customers in the expanding commercial vehicle market.

Company size
1,001-5,000
Company stage
IPO
Headquarters
New Braunfels, TX
Founded
1965

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