Summer 2026

Full Stack Engineer Intern

Unwrap

Unwrap

11-50 employees

Analyzes feedback into actionable product insights

No salary listed

Santa Barbara, CA, USA

In Person

Category
Software Engineering (1)
Required Skills
React.js
GraphQL
TypeScript
Requirements
  • Hands-on experience working on frontend and backend software systems.
  • The technology stack includes TypeScript; backend is GraphQl / Node-based service; frontend uses React.
  • You are first and foremost a builder and are excited about spending 80% or more of your time actively developing software.
  • You own what you build and take pride in shipping robust high-quality software.
  • You are not afraid of ambiguous product requirements.
  • You are comfortable meeting with customers.
Responsibilities
  • Own and deliver major customer-facing components end-to-end.
  • Understand customer needs, help compile sprint requirements, and ship core product features.
  • Focus primarily on designing and building user-facing tools.

Unwrap.ai is a platform for customer feedback management that helps product teams understand what customers want. It analyzes feedback and turns it into actionable insights, so teams can improve products and services faster. The product works by taking customer input, processing it to identify needs and trends, and presenting clear recommendations, reducing the time spent on feedback from about 15–20 hours per month to 1–2 hours. Unlike some competitors, Unwrap.ai emphasizes delivering concrete, actionable insights and time savings for B2B teams through a subscription model. The company’s goal is to help product teams build better products, increase customer satisfaction, and make data-driven product decisions.

Company Size

11-50

Company Stage

Series A

Total Funding

$15M

Headquarters

Santa Barbara, California

Founded

2021

Simplify Jobs

Simplify's Take

What believers are saying

  • $12M Series A from Scale VP and Atlassian Ventures accelerates enterprise sales.
  • Expands to hardware and retail clients like Deckers, UGG, and Hoka.
  • Serves GitHub and Microsoft, embedding in high-stakes product decisions.

What critics are saying

  • OpenAI's ChatGPT Enterprise embeds zero-shot detection, undercutting Unwrap in 6-12 months.
  • Scale AI launches competing tools for portfolio firms like Perplexity in 12-18 months.
  • HubSpot's CustomerGauge acquisition bundles insights, poaching mid-market clients in 3-9 months.

What makes Unwrap unique

  • Zero-shot insights detect issues automatically without manual tagging.
  • Proactive alerts route feedback to stakeholders, shortening action cycles.
  • Analyzes unlimited feedback across surveys, tickets, calls, and reviews.

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People at Unwrap who can refer or advise you

Benefits

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

-6%

1 year growth

-6%

2 year growth

-4%
Business Wire
Jan 31st, 2025
AI-powered Analytics Platform, Unwrap, Secures Series A to Redefine Customer Intelligence 

Unwrap, the AI-powered customer intelligence platform, today announced its $12 million Series A to help companies better understand their customers. T

Unwrap
May 25th, 2023
5 Reasons Unwrap Users Love Our Weekly Digests

Knowing that this is a reality for many of its customers, Unwrap rolled out ‘Weekly Digest’s’ for each of its customers.

GeekWire
Nov 11th, 2022
Spiral, A Seattle Startup That Analyzes Customer Feedback, Raises $1.25M

Spiral co-founders Elena Zhizhimontova and Andrew DiLosa. (Spiral Photo). Seattle startup Spiral raised another $1.25 million to boost development of its AI-powered software that scours and analyzes customer feedback

GeekWire
Jul 26th, 2022
Amazon Vets Launch Unwrap, A New Ai2 Spinout That Aggregates And Analyzes Customer Feedback

CEO and co-founder Ryan Millner (left) and co-founder Ashwin Singhania. (Unwrap Photo). The news: Unwrap, an AI-powered natural language processor that aggregates and analyzes user feedback, raised $3 million after going through the incubator program at Seattle’s Allen Institute for AI (AI2)