Alameda Electrical Distributors & California Service Tool
ERP Systems Administrator - Epicor Eclipse
Full-TimePosted on 10/20/2026
$43.27 - $48.08/hr+ Bonus
Mid
Hayward, CA, USA
Remote
IT OperationsEnterprise Applications
About the job
Requirements
At least 3 years of experience administering a distribution ERP system; Epicor Eclipse experience is strongly preferred.
Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates.
Working knowledge of X12 EDI and trading partner onboarding.
Report writing experience, plus SQL or MultiValue query experience.
Solid Excel skills, including formulas, lookups, and PivotTables.
Ability to translate branch and counter problems into system changes and explain them in plain language.
Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision.
Excellent communication and customer service skills.
Responsibilities
Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover.
Serve as the primary contact with Epicor support, opening, tracking, and escalating cases.
Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews.
Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions.
Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits.
Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting.
Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close.
Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation.
Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes.
Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning.
Desired Qualifications
Power Query experience.
TCL (Terminal Control Language) experience in a MultiValue/Pick environment.
Scripting experience in Python, VBA, or Pick BASIC.
Join one of Northern California's fastest-growing independently owned distributors. Alameda Electrical Distributors & California Service Tool is seeking a full-time ERP Systems Administrator (Epicor Eclipse). While the preferred location is Hayward, CA, this position can be 100% remote.
In this role, you'll be the primary owner of the Eclipse ERP system across both of our divisions, keeping our data accurate, our systems running smoothly, and our teams supported as we continue to grow.
About Us: As a growing, independently owned company, we move with speed, stay close to our customers, and empower our teams to make decisions that drive results. Over the past decade, Alameda Electrical Distributors & California Service Tool has grown to 15 locations across Northern and Central California, and we are proud to now be open in Sparks, Nevada.
Ranked among the top 100 companies in our industry nationwide, we operate under two trusted brands and specialize in tools, safety, specified products, electrical supplies, alternative energy, and automation. Our core customers include commercial and industrial contractors, as well as facility and OEM clients who rely on our expertise and reliability to keep their businesses moving forward.
What sets us apart isn't just what we do — it's how we do it. We operate with a hands-on, collaborative approach where leaders are accessible, ideas are welcomed, and execution matters.
What You'll Do:
Own Eclipse system configuration, including control records, branch setup, and system-wide parameters, and manage release upgrades and patches from testing through cutover
Serve as the primary contact with Epicor support, opening, tracking, and escalating cases
Provision and deprovision Eclipse users, maintain role-based security templates, and run quarterly access reviews
Onboard and maintain EDI trading partners for customers and suppliers, monitor the EDI queue daily, and resolve rejected transactions
Own the product file across both divisions, including new item setup, product attributes, content feeds, and data quality audits
Build and maintain Report Writer reports, administer Phocas dashboards and data feeds, and produce recurring operational and financial reporting
Support warehouse systems, including RF scanning, label printers, physical inventory, cycle counts, and month-end and year-end close
Provide tier-2 support for Eclipse issues escalated from branches, and develop training materials and system documentation
Lead change management for Eclipse, including request intake, testing, sign-off, and a change log for configuration, security, and pricing changes
Manage relationships with Epicor, the EDI provider, and Phocas, and support ERP disaster recovery planning
What We're Looking For:
3+ years of experience administering a distribution ERP system; Epicor Eclipse strongly preferred
Understanding of distribution workflows, including order-to-cash, procure-to-pay, pricing, and rebates
Working knowledge of X12 EDI and trading partner onboarding
Report writing experience, plus SQL or MultiValue query experience
Solid Excel skills, including formulas, lookups, and PivotTables; Power Query experience preferred
Preferred: TCL (Terminal Control Language) experience in a MultiValue/Pick environment
Preferred: Scripting experience in Python, VBA, or Pick BASIC
Ability to translate branch and counter problems into system changes, and explain them back in plain language
Strong organizational and time management skills, with the ability to manage multiple priorities with little supervision
Excellent communication and customer service skills
The Opportunity:
Competitive Pay: $43.27 – $48.08 per hour, based on experience
Bonus Opportunity
Work Schedule: Monday – Friday, 7:30 a.m. – 4:30 p.m.
Comprehensive Benefits: ◦ Medical, Dental, Free Vision Insurance (with buy-up options) ◦ 401(k) with Employer Match ◦ Basic Life Insurance, AD&D, and LTD coverage ◦ Paid Holidays + Paid Time Off ◦ Commuter Benefits ◦ Employee Wellness Program ◦ Fringe Lifestyle Benefit
If you're ready to take ownership of a critical business system and make a meaningful impact across a growing organization — we're ready to meet you!
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.