Full-Time
Boot Fitter
Posted on 9/8/2026
Boyne Resorts
Mountain resort operator
No salary listed
Boyne Falls, MI, USA
In Person
 Retail (1) |
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- Prior professional boot fitting experience in a ski or snowboard shop, specialty outdoor retail setting, or equivalent is required.
- Demonstrated technical knowledge of ski and snowboard boot construction, sizing, flex, and fit principles is required.
- Strong sales skills and a proven ability to close retail sales are required.
- Professional demeanor, communication skills, and attention to detail are required.
- Ability to stand, kneel, and work with customers' feet for extended periods is required.
- Ability to work weekends, holidays, and peak ski season hours is required.
- Basic math skills for register and point-of-sale transactions are required.
- Ability to lift and carry up to 40 pounds is required.
- Ability to kneel, bend, and crouch repeatedly throughout a shift is required.
- Ability to stand for extended periods on hard retail flooring is required.
- Comfort working in a cold-weather resort retail environment is required.
- Greet and engage retail customers professionally while assessing foot shape, size, skiing or riding ability, and intended use to recommend the best boot.
- Apply professional-level boot fitting expertise, including shell fitting, footbed and insole fitting, punch and stretch adjustments, and canting and alignment considerations.
- Diagnose and resolve complex fit issues, including pressure points, volume mismatches, and biomechanical concerns, using professional judgment and technique.
- Drive retail sales by recommending and upselling boots, footbeds, socks, and related accessories to meet revenue and unit targets.
- Operate and maintain professional-grade boot fitting tools and equipment, including boot presses, shell heaters and molders, punch tools, and footbed fabrication equipment, to industry standards.
- Educate customers on proper boot care, buckle and liner adjustments, and break-in expectations to support customer satisfaction and reduce returns.
- Process retail transactions accurately, including sales, exchanges, and returns.
- Maintain a clean, organized, and visually appealing fitting area and sales floor.
- Stay current on new boot models, technologies, and fitting techniques from major brands and apply that knowledge with customers.
- Meet or exceed individual and store sales goals.
- Represent Boyne Country Sports professionally, demonstrating product credibility and attention to detail in every customer interaction.
- Collaborate with retail staff and management to ensure a seamless guest and sales experience.
- Formal boot fitting training is strongly preferred.
- Experience with footbed fabrication is preferred.
- Personal skiing or snowboarding experience is preferred.
- Familiarity with major ski and snowboard boot brands, including Nordica, Salomon, Atomic, Tecnica, and Burton, is preferred.
Boyne Resorts is a family-owned operator of mountain resorts and recreation destinations. The company manages ski areas, lodging, golf, dining, retail, real estate, events, and year-round outdoor experiences. It serves travelers, skiers, golfers, families, property owners, event guests, and local communities. Its operating model centers on destination properties supported by hospitality, lift operations, recreation, food service, retail, maintenance, sales, and corporate functions. Teams work across resort operations, hospitality, recreation, food service, retail, maintenance, marketing, and guest service. Teams support coordinated daily delivery.
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