Benefitfocus

Benefitfocus

Cloud-based benefits management platform with AI

Data Analyst

Full-TimePosted on 8/28/2023
No salary listed
Entry, Junior
Bachelor's
Remote in USA

About the job

Requirements
  • BA/BS degree or equivalent
  • 0-2 years of relevant experience
Responsibilities
  • Perform triage, root cause analysis, and corrections to data issues found during validations, reported by customers, reported by internal teams, or exceptions reports from integrated partners
  • Following review of validation warnings, exercise judgement in making file delivery decision
  • Coordinate fixes or improvements to data issues across multiple internal departments and customers
  • Resolve customer and internal escalations in a timely manner
  • Perform prioritization of daily tasks to ensure on time file delivery and timely corrections
  • Perform UAT and release day validations for quarterly releases
  • Exercise judgment in escalating issues to management
  • Proactively notify internal teams if/when files will not meet their agreed upon deadlines
  • Develop relationships with internal Benefitfocus teams
  • Train new team members on processes and tools for performing Data Analyst duties
  • Identify opportunities to improve our processes or technology to achieve increased efficiency and/or quality
  • Occasional weekend and over-time support
  • Additional responsibilities, as required

About the company

Benefitfocus provides a cloud-based benefits management platform that connects employers, insurance carriers, and brokers to simplify employee benefits and health insurance administration. Its AI-powered platform, Benefitplace, helps employees understand and enroll in benefits, while giving employers tools to manage benefits and enabling carriers to automate workflows. The product works as a SaaS system with modules for benefits administration, data analytics, and employee engagement, plus professional services for implementation and consulting. What sets Benefitfocus apart is its integrated ecosystem and data-driven approach: it combines AI, analytics, and automation across employers, carriers, and brokers to improve efficiency and transparency, rather than focusing on a single segment. Its goal is to reduce complexity, lower costs, and boost employee engagement by streamlining benefits selection, enrollment, and ongoing management across the entire benefits lifecycle.

Company Size

501-1,000

Company Stage

Acquired

Total Funding

$425.5M

Headquarters

Charleston, South Carolina

Founded

2000

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Simplify's Take

What believers are saying

  • January 2025 Care Partner Panel expanded employer demand for curated digital health benefits.
  • December 2024 Decision Support targets better enrollment economics for 2026 plan years.
  • Wellthy and HR Path partnerships broaden caregiver, consulting, and US benefits distribution.

What critics are saying

  • Voya-owned Benefitfocus faces commoditization against Workday, Alight, and bswift.
  • February 2026 layoffs reportedly cut over 100 jobs, signaling ongoing execution strain.
  • Persistent account-manager turnover and offshore support shifts threaten employer retention within 12 months.

What makes Benefitfocus unique

  • Benefitfocus bundles enrollment, decision support, and point-solution curation inside Benefitplace.
  • Voya ownership gives Benefitfocus carrier distribution and retirement-workplace cross-sell leverage.
  • Care Partner Panel integrates vetted partners with single-contract administration and SSO.

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Benefits

Flexible work policy & schedule

Parental leave

Employee discounts

Generous PTO

Comprehensive healthcare package

Financial wellness programs

Employee Stock Purchase Program

Donation match

Growth & Insights and Company News

Headcount

6 month growth

↓ -5%

1 year growth

↓ -5%

2 year growth

↓ -5%
EIN Presswire
Sep 15th, 2026
The Top Benefits Administration Software vendors according to the FeaturedCustomers Fall 2026 Customer Success Report.

The Top Benefits Administration Software vendors according to the FeaturedCustomers Fall 2026 Customer Success Report. September 15, 2026, 13:36 GMT FeaturedCustomers releases the Fall 2026 Benefits Administration Software Customer Success Report. COOPER CITY, FL, UNITED STATES, September 15, 2026 / EINPresswire.com / - Today FeaturedCustomers published the Fall 2026 Benefits Administration Software Customer Success Report to give prospects better insight on which Benefits Administration Software would work best for their business according to real customer references. The highest rated vendors according to the Fall 2026 Benefits Administration Software Customer Success Report are: Market Leaders - ADP, BambooHR, Benefitfocus, Castlight Health, Gusto, Namely, Paychex, Paycom, Paycor, Paylocity, PlanSource, Rippling, and TriNet were given the highest "Market Leader" award. Market Leaders are vendors with a substantial customer base & market share. Market Leaders have the highest ratio of customer reference content, content quality score, and social media presence relative to company size. Top Performers - bswift, Businessolver, Employee Navigator, Lumity, Inc., Netchex, PeopleKeep, and TELUS Health were awarded "Top Performer" honors. Top Performers are vendors with significant market presence and enough customer reference content to validate their vision. Top Performers' products are highly rated by its customers but have not achieved the customer base and scale of a Market Leader relative to company size. Rising Stars - Bentek, Noyo, and VBASoftware were awarded the "Rising Star" honor. Rising Stars are vendors that do not have the market presence of Market Leaders or Top Performers but understand where the market is going and has disruptive technology. Rising Stars have been around long enough to establish momentum and a minimum amount of customer reference content along with a growing social presence. About the Fall 2026 Benefits Administration Software Customer Success Report: The customer success report is based on over 4,000 pieces of verified customer reference content. A vendor's overall customer success score is reached via a weighted average of their Content, Market Presence, and Company Scores. Of the vendors listed in the FeaturedCustomers' Benefits Administration Software category, 23 vendors met the minimum requirements needed to be considered for the customer success report. About FeaturedCustomers: FeaturedCustomers, the world's only customer reference platform for B2B business software and services, helps potential B2B buyers research and discover business software and services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day the platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB's. For more information, visit https://www.featuredcustomers.com. Legal Disclaimer: EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above. You just read: September 15, 2026, 13:36 GMT EIN Presswire's priority is author transparency. We do our best to weed out false and misleading content. The content above is the sole responsibility of the author who makes it available. If you have any complaints, kindly contact the author above. Maggie Mei FeaturedCustomers +1 888-763-8927

Waystar
Jul 29th, 2026
Waystar announces appointment of Alpana Wegner as Chief Financial Officer.

Waystar announces appointment of Alpana Wegner as Chief Financial Officer. Published on July 29, 2026 Accomplished technology CFO to help advance Waystar's growth strategy and value creation LEHI, Utah and LOUISVILLE, Ky., July 29, 2026 - Waystar (Nasdaq: WAY), a provider of leading healthcare payment software, today announced the appointment of Alpana Wegner as Chief Financial Officer, effective August 1, 2026. Wegner joins Waystar to help accelerate the company's continued expansion and extend the value of its platform, bringing decades of experience scaling technology businesses, driving disciplined execution, and achieving value creation at publicly traded companies. "Following a robust national search, we are excited to welcome Alpana Wegner to Waystar," said Matt Hawkins, Chief Executive Officer of Waystar. "Alpana is a proven financial leader growing public technology companies, demonstrating operational excellence and expanding profitability. As we extend the reach of our platform and bring the autonomous revenue cycle to life, she will be an excellent guide for our finance organization with a focus on capitalizing on the significant opportunities ahead." Wegner succeeds Steve Oreskovich, who has served as Waystar's CFO for the past eight years and will be transitioning from the role for personal reasons. He will remain with the company as an advisor to support a seamless transition through June 15, 2027. "Steve has served as a trusted partner in driving Waystar's long-term growth across major financial milestones, including our successful initial public offering. We are grateful he will advise the company during this transition, and we wish him the best in his next chapter," said Hawkins. Wegner brings more than 25 years of finance and operational leadership experience, including as Chief Financial Officer at several publicly traded companies. Most recently, she served as CFO of Integral Ad Science, a global media technology platform. Previously, Wegner served as CFO of Secureworks, a cybersecurity provider, and Benefitfocus, a software platform for employee benefits administration serving the healthcare and employer market. Earlier in her career, she held senior finance leadership roles at Blackbaud, a publicly traded cloud software provider. Wegner earned a Bachelor of Science in Accounting from Arizona State University. About Waystar Waystar's mission-critical software is purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize their financial performance. Waystar serves over 30,000 clients, representing over 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals list. Waystar's enterprise-grade platform annually processes over 7.5 billion healthcare payment transactions, including over $2.4 trillion in annual gross claims and spanning approximately 60% of U.S. patients and one in three U.S. hospital discharges. Waystar strives to transform healthcare payments so providers can focus on what matters most: their patients and communities. Discover the way forward at waystar.com. Forward-Looking Statements This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, statements regarding leadership transitions, the anticipated contributions of new members of the management team, and Waystar's growth strategy and strategic direction. Forward-looking statements are based on Waystar's current expectations and assumptions and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. These risks include those described under "Risk Factors" in Waystar's most recent Annual Report on Form 10-K and its subsequent filings with the U.S. Securities and Exchange Commission. Forward-looking statements speak only as of the date of this release, and Waystar undertakes no obligation to update any forward-looking statement, whether as a result of new information, future events, or otherwise, except as required by law.

HrTechwire
Jan 14th, 2025
Benefitfocus launches innovative approach to digital health-solution management with 'Care Partner Panel'

Benefitfocus launches innovative approach to digital health-solution management with 'Care Partner Panel'

PR Newswire
Nov 25th, 2024
Benefits Administration Service Market Size Is Set To Grow By Usd 144.7 Billion From 2024-2028, Increasing Focus On Employee Wellness Boost The Market- Technavio

NEW YORK, Nov. 25, 2024 /PRNewswire/ -- The global benefits administration service market size is estimated to grow by USD 144.7 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  3.09%  during the forecast period. Increasing focus on employee wellness is driving market growth, with a trend towards increased adoption of automation in benefits administration services. However, high cost of software acquisition and implementation  poses a challenge. Key market players include Automatic Data Processing Inc., Alight Solutions LLC, Aon plc, Bamboo HR LLC, Benefit Administration Services LLC, Benefitfocus.com Inc., Businessolver.com Inc, Cognizant Technology Solutions Corp., Dayforce Inc., Empower Annuity Insurance Co

The Manila Times
Nov 25th, 2024
Wellthy Announces Strategic Collaboration with Benefitfocus to Expand Benefits Solutions for Employee Caregivers and Their Families

Wellthy announces strategic collaboration with Benefitfocus to expand benefits solutions for employee caregivers and their families.

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