Full-Time
Data Analyst
Posted on 8/28/2023
Benefitfocus
501-1,000 employees
Cloud-based benefits management platform with AI
No salary listed
Remote in USA
Bachelor's
 Data & Analytics |
|---|
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- BA/BS degree or equivalent
- 0-2 years of relevant experience
- Perform triage, root cause analysis, and corrections to data issues found during validations, reported by customers, reported by internal teams, or exceptions reports from integrated partners
- Following review of validation warnings, exercise judgement in making file delivery decision
- Coordinate fixes or improvements to data issues across multiple internal departments and customers
- Resolve customer and internal escalations in a timely manner
- Perform prioritization of daily tasks to ensure on time file delivery and timely corrections
- Perform UAT and release day validations for quarterly releases
- Exercise judgment in escalating issues to management
- Proactively notify internal teams if/when files will not meet their agreed upon deadlines
- Develop relationships with internal Benefitfocus teams
- Train new team members on processes and tools for performing Data Analyst duties
- Identify opportunities to improve our processes or technology to achieve increased efficiency and/or quality
- Occasional weekend and over-time support
- Additional responsibilities, as required
Benefitfocus provides a cloud-based benefits management platform that connects employers, insurance carriers, and brokers to simplify employee benefits and health insurance administration. Its AI-powered platform, Benefitplace, helps employees understand and enroll in benefits, while giving employers tools to manage benefits and enabling carriers to automate workflows. The product works as a SaaS system with modules for benefits administration, data analytics, and employee engagement, plus professional services for implementation and consulting. What sets Benefitfocus apart is its integrated ecosystem and data-driven approach: it combines AI, analytics, and automation across employers, carriers, and brokers to improve efficiency and transparency, rather than focusing on a single segment. Its goal is to reduce complexity, lower costs, and boost employee engagement by streamlining benefits selection, enrollment, and ongoing management across the entire benefits lifecycle.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$425.5M
Headquarters
Charleston, South Carolina
Founded
2000
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Simplify's Take
What believers are saying
- Voya launched Individual Off-Exchange capabilities on May 28, 2026, expanding ACA enrollment channels.
- Patrick Tupper said Benefitfocus pipeline rose 32% and sales tracked 8% ahead in Q2 2026.
- Benefitfocus released 2025 employee-benefits data, keeping it relevant with employers seeking benchmarking and navigation tools.
What critics are saying
- Voya says Benefitfocus revenues are roughly $200 million, signaling limited standalone growth.
- Benefitfocus faces PlanSource, bswift, Employee Navigator, and Rippling stealing broker and HR workflows.
- If Voya reprices or folds Benefitfocus into Employee Benefits, the brand loses independence by 2027.
What makes Benefitfocus unique
- Benefitfocus sits inside Voya Financial since January 2023, pairing benefits software with insurance distribution.
- Benefitplace quote-to-pay now spans enrollment, billing, and off-exchange workflows for health plans.
- Its employer and carrier data network supports 20 million consumers and recurring implementation relationships.
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Benefits
Flexible work policy & schedule
Parental leave
Employee discounts
Generous PTO
Comprehensive healthcare package
Financial wellness programs
Employee Stock Purchase Program
Donation match
Growth & Insights and Company News
6 month growth
↓ -5%1 year growth
↓ -5%2 year growth
↓ -5%Waystar announces appointment of Alpana Wegner as Chief Financial Officer. Published on July 29, 2026 Accomplished technology CFO to help advance Waystar's growth strategy and value creation LEHI, Utah and LOUISVILLE, Ky., July 29, 2026 - Waystar (Nasdaq: WAY), a provider of leading healthcare payment software, today announced the appointment of Alpana Wegner as Chief Financial Officer, effective August 1, 2026. Wegner joins Waystar to help accelerate the company's continued expansion and extend the value of its platform, bringing decades of experience scaling technology businesses, driving disciplined execution, and achieving value creation at publicly traded companies. "Following a robust national search, we are excited to welcome Alpana Wegner to Waystar," said Matt Hawkins, Chief Executive Officer of Waystar. "Alpana is a proven financial leader growing public technology companies, demonstrating operational excellence and expanding profitability. As we extend the reach of our platform and bring the autonomous revenue cycle to life, she will be an excellent guide for our finance organization with a focus on capitalizing on the significant opportunities ahead." Wegner succeeds Steve Oreskovich, who has served as Waystar's CFO for the past eight years and will be transitioning from the role for personal reasons. He will remain with the company as an advisor to support a seamless transition through June 15, 2027. "Steve has served as a trusted partner in driving Waystar's long-term growth across major financial milestones, including our successful initial public offering. We are grateful he will advise the company during this transition, and we wish him the best in his next chapter," said Hawkins. Wegner brings more than 25 years of finance and operational leadership experience, including as Chief Financial Officer at several publicly traded companies. Most recently, she served as CFO of Integral Ad Science, a global media technology platform. Previously, Wegner served as CFO of Secureworks, a cybersecurity provider, and Benefitfocus, a software platform for employee benefits administration serving the healthcare and employer market. Earlier in her career, she held senior finance leadership roles at Blackbaud, a publicly traded cloud software provider. Wegner earned a Bachelor of Science in Accounting from Arizona State University. About Waystar Waystar's mission-critical software is purpose-built to simplify healthcare payments so providers can prioritize patient care and optimize their financial performance. Waystar serves over 30,000 clients, representing over 1 million distinct providers, including 16 of 20 institutions on the U.S. News Best Hospitals list. Waystar's enterprise-grade platform annually processes over 7.5 billion healthcare payment transactions, including over $2.4 trillion in annual gross claims and spanning approximately 60% of U.S. patients and one in three U.S. hospital discharges. Waystar strives to transform healthcare payments so providers can focus on what matters most: their patients and communities. Discover the way forward at waystar.com. Forward-Looking Statements This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, statements regarding leadership transitions, the anticipated contributions of new members of the management team, and Waystar's growth strategy and strategic direction. Forward-looking statements are based on Waystar's current expectations and assumptions and are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those expressed or implied. These risks include those described under "Risk Factors" in Waystar's most recent Annual Report on Form 10-K and its subsequent filings with the U.S. Securities and Exchange Commission. Forward-looking statements speak only as of the date of this release, and Waystar undertakes no obligation to update any forward-looking statement, whether as a result of new information, future events, or otherwise, except as required by law.
Benefitfocus launches innovative approach to digital health-solution management with 'Care Partner Panel'
NEW YORK, Nov. 25, 2024 /PRNewswire/ -- The global benefits administration service market size is estimated to grow by USD 144.7 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 3.09% during the forecast period. Increasing focus on employee wellness is driving market growth, with a trend towards increased adoption of automation in benefits administration services. However, high cost of software acquisition and implementation poses a challenge. Key market players include Automatic Data Processing Inc., Alight Solutions LLC, Aon plc, Bamboo HR LLC, Benefit Administration Services LLC, Benefitfocus.com Inc., Businessolver.com Inc, Cognizant Technology Solutions Corp., Dayforce Inc., Empower Annuity Insurance Co
Wellthy announces strategic collaboration with Benefitfocus to expand benefits solutions for employee caregivers and their families.
Benefitfocus announced the release of its "2024 State of Employee Benefits(TM) Report," a detailed look at how employers support today's workforce through workplace benefits and savings programs.