Senior Operations Administrator

Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:

Sr. Operations Administrator

Position Summary:

The Senior Operations Administrator provides high-level administrative and operational support to the President and senior leadership team of the Medicare Advantage health plan while also contributing to the execution of key initiatives across the organization. This role combines executive-level administrative responsibilities with project management, cross-functional coordination, and healthcare industry knowledge. The Senior Operations Administrator must be able to manage multiple complex priorities, exercise sound judgment, and maintain strict confidentiality while ensuring executive time and focus are optimized. This position reports to the President of the Medicare Advantage health plan.

Job Description:

Primary Responsibilities

• Manage complex executive calendars, scheduling, and meeting logistics, including coordination with internal and external stakeholders.
• Organize and prepare for leadership and governance meetings by developing agendas, drafting materials, capturing meeting notes, and tracking follow-up actions.
• Coordinate preparation of materials for Board sessions, quarterly business reviews, and enterprise governance meetings.
• Draft and prepare correspondence, presentations, reports, and other executive-level communications.
• Support the execution of key projects and initiatives by maintaining project plans, timelines, deliverables, and progress reporting.
• Partner with senior leadership to monitor priorities and ensure accountability for deadlines and follow-up actions.
• Conduct research and prepare briefing materials to support executive decision-making.
• Coordinate travel arrangements, prepare itineraries, and ensure timely submission of expenses and reconciliations.
• Develop and maintain tools, templates, and processes to improve the efficiency of the leadership team’s operations.
• Manage departmental logistics including record-keeping, vendor coordination, and budget tracking.
• Serve as a primary point of contact for the President and senior leadership team, ensuring professional communication and appropriate flow of information.
• Perform other duties and special projects as assigned.

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, or related field (or equivalent education and experience).
• 5+ years of progressive administrative and operational support experience, with at least 3 years supporting senior executives in healthcare, insurance, or Medicare Advantage preferred.
• Demonstrated experience managing executive calendars, scheduling, and high-volume meeting coordination.
• Strong project management or project coordination experience, with the ability to track deliverables and ensure completion.

• Advanced proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word); experience with Workday, Smartsheet, and collaboration platforms (Teams, Zoom) preferred.
• Excellent written and verbal communication skills, including preparation of polished, executive-ready materials.
• Strong organizational skills with proven ability to manage multiple priorities and meet deadlines.
• High level of discretion, judgment, and professionalism in handling sensitive and confidential matters.
• Ability to work independently, anticipate needs, and proactively address issues to ensure smooth operations.

Working Conditions

• While performing the duties of this job, the employee works in normal office working conditions.

#LI-Remote

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

$72,800.00-$97,400.00

Benefits of working at Lumeris

• Medical, Vision and Dental Plans

• Tax-Advantage Savings Accounts (FSA & HSA)

• Life Insurance and Disability Insurance

• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

• Employee Assistance Program

• 401k with company match

• Employee Resource Groups

• Employee Discount Program

• Learning and Development Opportunities

• And much more...

Be part of a team that is changing healthcare!

Member Facing Position:

No- Not Member or Patient Facing Position

Location:

Remote, USA

Time Type:

Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.