Barista
About the job
- Works a flexible schedule that may include early mornings (5 a.m.) and late nights (11:30 p.m.).
- Follows company procedure for communicating time-off requests.
- Regularly works weekends and is available to work holidays if necessary.
- Can create and maintain genuine, uplifting interactions.
- Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products.
- Can work outside for prolonged periods, regardless of weather conditions.
- Can lift up to 50 pounds.
- Can work on their feet for hours at a time.
- Can climb a ladder and use a stepladder.
- Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand.
- Can safely walk in between and around cars in the drive-through line.
- Can safely use a utility knife.
- Converses with customers to confirm drink orders and correctly enters them into the point-of-sale system.
- Collects payments for orders and correctly counts back change to customers.
- Prepares all drinks and premixes.
- Moves with urgency to serve customers promptly.
- Stays productive and proactive throughout the entire shift, even when business is slow.
- Makes personal connections with customers through genuine interactions, warm smiles, and open, positive body language.
- Knows the menu and drink customizations, notices when customers may not be ordering what they want, helps them identify and correctly order their desired drinks, and offers suggestions and recommendations when appropriate.
- Maintains appropriate hygiene, clean clothing, and grooming, and dresses appropriately for assigned positions.
- Follows shift-change duties, checklists, and weekly chores.
- Is clocked in and ready to work at the assigned position when the shift begins.
- Treats teammates and customers with respect and kindness.
- Maintains a safe and healthy work environment by following organizational standards and sanitation regulations.
About the company
Who Brew operates drive-through coffee stands as a franchisee of the 7 Brew brand, serving customers in markets including Nashville, Chicago, and Pittsburgh. Its stand teams prepare and customize drinks, take orders through a point-of-sale system, collect payments, and serve guests moving through the drive-through line. The business combines beverage preparation with customer service, inventory handling, cleaning, and equipment upkeep to keep its locations operating throughout the day. Alongside stand operations, the company manages the development and maintenance of its local coffee locations and coordinates with the wider franchise system. Who Brew was founded in 2023.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
N/A
Founded
2023
Get referred to Who Brew
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Simplify's Take
What believers are saying
- Leadership route: careers page lays out progression from Brewista to shift lead, stand manager, and regional management.
- Director benefits: entitlement role advertises health, life, accident, and short- and long-term disability insurance.
- Regional benefits: Chicagoland manager posting lists dental and vision insurance, paid time off, and an employee discount.
What critics are saying
- Outdoor exposure: Brewista duties include prolonged work outside regardless of weather and moving between cars.
- Broad scheduling window: Brewista expectations include five in the morning starts and eleven thirty at night finishes.
- Maintenance callouts: Chicago engineer must handle urgent repairs and accept late nights, overnights, and weekends as needed.
What makes Who Brew unique
- Compact stand format: maintenance posting describes modular, drive-through-only buildings of about 550 square feet.
- Development capability: entitlement director manages sites from feasibility and design through municipal permits and approvals.
- Service oversight: regional managers use guest feedback, stand audits, and shared practices to improve consistency.
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