Product Manager/Builder - Catering

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Product Manager/Builder, Catering

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our “Better Together” ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

You will be the “CEO” of Catering. The number one metric you will be measured on is growth in usage and annual recurring revenue (ARR) for Catering as a product and module.

PAR is hiring a Product Manager/Builder to take Catering from a module inside PAR Ordering to a category-leading product. This is a zero-to-one, then one-to-scale mandate: you will define what catering should be for enterprise and multi-unit restaurant brands, design it, prototype it, ship it, and grow it.

Catering is one of the highest-value occasions in restaurants, with larger tickets, repeat business customers, and predictable demand. Today, brands stitch it together across marketplaces such as ezCater, DoorDash for Business, and Uber Eats, point solutions, phone orders, and spreadsheets. The category is moving fast, and the window to define a first-party catering experience is open now. We intend to win it with a product that brands own, integrated with PAR POS, PAR Payments, PAR Punchh, and the rest of PAR’s unified commerce platform.

We are not looking for a traditional product manager who writes specifications and waits. We are looking for a builder who can move from understanding a business problem, to shaping the solution, to designing the experience, to putting something working in front of real users, and then iterating on what they learn.

PAR Ordering is PAR Technology’s digital ordering platform, powering online, mobile, kiosk, and catering ordering for restaurant and hospitality brands. As part of PAR’s unified commerce platform, it helps operators drive incremental revenue, streamline operations, and deliver a consistent guest experience across every channel.

The role is weighted toward product and design, with an approximate focus of 55% product, 35% design, and 10% engineering. You do not need to be an expert designer, product manager, and engineer at once. You do need deep strength in product and design and the willingness to step into code when the problem calls for it.

Position Location:

Remote (U.S.), with the option to work hybrid from a PAR office

Reports To:

VP/Director of Product Management, PAR Ordering

What We’re Looking For:

• 5+ years of experience building digital products in product management, product design, or a hybrid hands-on product role, including at least one product taken from zero to real customers and revenue.

• Demonstrated design skill, supported by a portfolio of flows and high-fidelity user interfaces you designed yourself. A link to your most impactful live product or portfolio project is required with your application.

• Strong product sense and the ability to think about the product and business as a whole, rather than as a set of features or screens.

• Strong user experience instincts and a high standard for making products intuitive and enjoyable to use.

• A track record of turning ambiguous problems into thoughtful, practical solutions.

• Comfort building with AI-assisted or agentic tools, reading code, and working alongside engineers, or a strong drive to develop those capabilities quickly.

• Willingness to work beyond traditional discipline boundaries and the ability to learn unfamiliar technical or business domains quickly.

• Curiosity about users and a willingness to spend meaningful time understanding how they work.

• Comfort with data, including defining success metrics, instrumenting them, and using results to make and defend decisions.

• A bias toward shipping, testing, learning, and iterating.

Additional skills:

• Direct experience with catering, off-premise, B2B ordering, corporate meal programs, or restaurant operations.

• Background at a restaurant technology, marketplace, or ordering company such as ezCater, DoorDash, Uber Eats, or a similar organization.

• Startup experience as an early employee or founder.

• Experience contributing to production code or building with modern AI coding tools.

• Experience with experimentation, A/B testing, analytics, or product-led growth.

• Experience building software for operationally complex businesses.

• Familiarity with POS integrations, payments such as invoicing, house accounts, and B2B payment methods, and enterprise multi-unit brands.

• Evidence of independently developing skills outside your formal discipline.

Unleash your potential: What you will be doing and owning:

• Own Catering as a business, including usage and ARR growth, roadmap, pricing and packaging input, and the value proposition for why brands should run catering on PAR.

• Build the ordering experience for catering guests and business buyers, including large scheduled orders, catering-specific menus and packages, headcount-based ordering, lead times, quotes, and one-click reorders.

• Give operators the tools to run catering without overloading the kitchen, including catering order management, capacity and throughput controls, preparation and fulfillment views, and direct PAR POS integration so orders are not re-keyed manually.

• Build the financial experience for catering with PAR Payments, including invoicing, house accounts, deposits, tax-exempt orders, and B2B payment methods.

• Solve large-order fulfillment across pickup, brand-operated delivery, and third-party delivery so orders arrive on time and are set up correctly.

• Connect catering to PAR Punchh loyalty and guest data so brands can acquire and retain repeat business customers.

• Make catering easy to launch and operate through self-service setup, onboarding for new brands, and reporting that helps operators manage catering as its own business line.

• Understand where catering orders live today, including ezCater, DoorDash for Business, Uber Eats, phone, and email, and build the product that brings those orders in-house.

• Own important catering problems end to end, from understanding the business and user problem through building and shipping the solution.

• Immerse yourself in how catering operates by working with catering managers, franchisees, kitchen teams, office administrators, and data from PAR Ordering and PAR POS.

• Challenge requests and assumptions to ensure the team solves the right problem rather than simply building what was requested.

• Shape solutions and design elegant, intuitive experiences that operators and guests enjoy using.

• Use AI and agentic tools to build working prototypes and products.

• Work with APIs, business logic, and data across PAR Ordering, PAR POS, PAR Payments, and PAR Punchh to turn ideas into working software.

• Put working products in front of brands and guests early rather than relying only on specifications and mockups.

• Test against realistic catering scenarios, including 200-person orders, last-minute changes, and multi-location brands, to identify edge cases before launch.

• Ship quickly, learn from real-world usage, and continuously improve what you build.

• Run experiments and measure whether your work increased Catering usage and ARR.

• Partner directly with Sales, Solutions Engineering, Customer Success, engineers, and designers when their expertise improves the outcome.

• Help improve how PAR builds as the tools available to builders continue to evolve.

AI Integration:

• Leverage AI-assisted and agentic tools to accelerate product discovery, design, prototyping, implementation, testing, analysis, and iteration while applying strong judgment, verification, security, privacy, and compliance practices.

Interview Process:

Interview #1: Phone or Video Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Group Product Manger (via MS Teams)

Interview #4: Product Case Study interview (via MS Teams) with Key Stakeholders

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.