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Kessler Collection

Host

Dining, Bar & Counter ServiceUpdated on Nov 11
Part-timeSavannah, GA, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma and/or experience in a hotel or related field is preferred.
  • Be able to exert up to 20 pounds occasionally and/or 10 pounds frequently or constantly to move objects.
  • Be able to stand for the entire shift.
  • Communicate verbally and in writing with employees and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Listen to, understand, and clarify concerns raised by employees and guests.
  • Maintain attendance according to the hotel's scheduling needs.
  • Maintain personal appearance and grooming standards, including wearing the proper uniform and nametag.
  • Comply with hotel standards and regulations to support safe and efficient operations.
  • Handle problems by anticipating, preventing, identifying, and solving them as necessary.
  • Show initiative by anticipating guest or operational needs.

Responsibilities

  • Greet and seat guests at appropriate tables in a timely manner.
  • Attend to guests' needs and assist in providing a pleasant dining experience.
  • Assist the cashier in collecting money or credit cards from guests and servers as needed.
  • Prepare the cashier report at the end of the shift.
  • Pay out servers' and service attendants' tips when appropriate.
  • Take reservations for outlets.
  • Ensure menus are clean and presentable.
  • Perform opening and closing duties according to the established sidework checklist.
  • Know the service standards for receiving a room service order.
  • Maintain thorough knowledge of menus and current specials in applicable departments.
  • Assist servers and cashiers in serving guests as needed.
  • Know and understand state liquor laws.
  • Ensure overall guest satisfaction.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Perform other duties as requested by management.

About the Company

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