Training and Development Program Manager
Memphis-Shelby County Airport Authority
Training and Development Program Manager
Memphis-Shelby County Airport Authority
Operates international airport and related infrastructure
Title
Training and Development Program ManagerJob Summary
Under minimal supervision, responsible for designing, developing, and delivering strategic employee learning and developmental programs through various modalities including presentations to large and small groups, e-learning, printed material, and interactive sessions.Position Description
1. Recommends, designs, develops, and implements innovative learning and development programs that support the full employee lifecycle, including well-being, career development, and management and leadership development.
2. Assesses needs, analyzes gaps and partners with management to identify, develop, and implement successful and innovative customized learning programs.
3. Maintains technical expertise and knowledge of best practices in workforce development. Recommends new approaches, modifications or changes that will improve efficiency and/or effectiveness.
4. Develops and maintains both printed and online training materials.
5. Develops, implements, and maintains the Airport Authority’s Learning Management System (LMS). Provides systems support to all users ensuring user experiences are positive. Resolves systems issues, working with vendors as needed.
6. Develops integrated talent, performance and development reports, dashboards and portals in support of the training objectives.
7. Coordinates learning and development program activities including scheduling, event logistics, and vendor relations.
Requirements
REQUIREMENTS:
EDUCATION - Bachelor’s degree/equivalent in Organizational Development, Human Resources, Business, or a related field. Designation in HR or related discipline preferred. Must have a valid driver license.
EXPERIENCE - Five (5) years Training and Development experience.
KNOWLEDGE, SKILLS, and ABILITIES
Training and development principles, practices, methods, and procedures. Adult learning theory, design principles, and best practices for effective online learning, media use and learner engagement. Instructional design principles and the proper utilization of technology to enhance training delivery, effective practices around change management. Research and analysis, program/project management principles and techniques.
Excellent human relations skills to include ability to build effective and productive relationships with internal and external stakeholders Proficient with Microsoft Office applications.
Ability to communicate with a variety of audiences. Ability to work independently and as part of a team. Ability to manage large scale projects, make decisions, and solve problems while working under pressure. Ability to act with integrity, professionalism, and confidentiality to be a trusted advisor.
Operates international airport and related infrastructure
Memphis-Shelby County Airport Authority runs Memphis International Airport (MEM) and the surrounding aerotropolis region. It manages airport operations, terminals, security, cargo facilities, and connections to road, rail, and river transport to move passengers and goods. MEM is positioned as America’s Aerotropolis, combining a busy cargo hub with multiple transport modes and an integrated business-and-hhousing network. Its goal is to sustain MEM as a world-class facility that boosts regional growth through expanded passenger service, cargo throughput, and connected economic activity.
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