Assistant Director of Security & Operational Risk

Working alongside a wonderful team in The Peak Complex, we are seeking an Assistant Director of Security & Operational Risk to support our Security & Operational Risk Team.

• Lead the implementation of security and operational risk strategies to safeguard our people, guests, assets and reputation
• Play a vital role in fostering a safe and secure environment that enhances the guest experience
• Exceptional market leading benefits such as comprehensive family medical insurance (including dependents), 17 public holidays, 20 days annual leave, 3 days carers leave, non-contributory retirement plan and performance bonus

Key Accountabilities: 

• Develop and implement security, safety and operational risk strategies for The Peak Complex.
• Review and strengthen security procedures, safety arrangements, incident response protocols, crowd management measures, traffic control arrangements, and preventive controls, and recommend practical improvement actions to management.
• Monitor and evaluate the effectiveness of outsourced security contractor performance, service standards, manpower deployment, contract compliance and improvement actions.
• Oversee physical security arrangements and security technology, including CCTV, access control, alarms, communication systems, and control room operations.
• Conduct and maintain threat, vulnerability, and risk assessments across property and tram operations, public areas, assets, and business continuity.
• Lead and coordinate security incident and crisis response activities, including escalation, stakeholder coordination, effective communication, and post-incident follow-up.
• Utilise security and risk management platforms to support threat monitoring, incident management, reporting, and decision-making.
• Lead health and safety initiatives, audits, drills, inspections and improvement projects, ensuring timely follow-up on identified actions.
• Support budget planning, contractor cost reviews, and productivity improvement initiatives.
• Maintain effective working relationships with internal departments, tenants, contractors, suppliers, government departments, law enforcement, emergency services and public utilities organisations. 

General Requirements:

• At least 10 years of relevant experience in security, safety, operational risk, and business continuity within a sizeable organisation.
• Bachelor’s degree in security management, Risk Management, Business Management, Facilities Management, Occupational Safety and Health, or a related discipline.
• Minimum 3 years’ experience as a Registered Safety Officer and holder of a valid Security Personnel Permit.
• Experience in managing Grade A commercial properties and shopping malls; experience in tourist attractions would be an advantage.
• Excellent command of spoken and written English; proficiency in Cantonese and Putonghua is preferred.
• Mature, composed, and able to exercise sound judgement and make effective decisions under pressure.
• Strong communication, influencing, coaching, and stakeholder management skills.
• Analytical, practical, and solution-oriented, with strong risk awareness and problem-solving skills.
  
  

We are delighted to receive your resume for further consideration through HSH Career Site and will communicate directly with suitable qualified applicants.