Promotions & Event Coordinator

Thank you for your interest in becoming part of the Oaklawn Team. We have an extraordinary legacy. We are a family with strong core values, providing a new level of excitement for our guests and Team Members as we aspire to be Arkansas' Employer of Choice.

We are currently seeking a talented individual to become a Promotions & Event Coordinator.  An individual could be successful if they possess the following.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary:

• Plans, implements and executes all assigned casino promotions and player development events
• Develops promotion and event proposals within defined budgetary and strategic parameters.
• Upon approval, creates rules and regulations for promotions and events for submission to the Arkansas Gaming Commission.
• Develops implementation timelines and task lists and coordinates all aspects of promotions and events with Advertising, IT, Player Services, Food & Beverage, etc.
• Configures and tests promotional set-up, and creates prizes in ACSC and other supporting computer programs.
• Works promotions and events (nights and weekends as necessary). 
• Reconciles event manifests, vendor invoices and assists with analysis of promotions and events.
• Responsible for interdepartmental communication of designated promotions and events.
• Researches competitive promotion and event programming, and presents information to Management.
• Resolves guest complaints and disputes, exercising discretion and judgment.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow cast members.
• Any and all duties as assigned by the Casino Marketing Manager or other members of management.

QUALIFICATION REQUIREMENTS  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• Must be able to work a flexible schedule.
• Bachelor’s degree preferred. High school diploma or general education degree (GED) required. Casino and guest services experience preferred.
• Ability to read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence, including business letter writing.  Ability to speak effectively before groups of customers or fellow cast members.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have experience with Microsoft Office (Word, Excel, PowerPoint).  Knowledge of player tracking software preferred.
• Must be able to obtain a Gaming Permit.
• Strong organizational, written and verbal communication skills a must.
• While performing the duties of this job, the cast member is regularly required to sit, talk or hear. The cast member is frequently required to use hands to finger, handle, or feel; reach with hands and arms, and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The noise level in the work environment is usually moderate.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to qualify for licenses and permits required by federal, state and local regulations.

OAKLAWN IS AN EQUAL OPPORTUNITY EMPLOYER.

It is Oaklawn's intent to provide a drug-free, healthy, safe and secure environment for our Team Members. All applicants must complete a pre-employment drug screen and background check.