Air Export Agent

Job Description

Job Summary:

In this role, you will manage air export shipments end to end, ensuring accurate documentation, system updates, and close coordination with customers, airlines, and internal teams.

Key responsibilities include:

• Managing the air export process from booking to delivery
• Ensure accurate and timely data entry into our operating system.
• Track and trace Air Export files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
• Ensure timely delivery of freight to customers for Import shipments.
• Ensure documents are timely sent to customer or broker for customs purposes.
• Ensure accurate and timely client and vendors billing.
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Meets company standards of 52 hours training per year per employee.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

Qualifications

What we’re looking for:

• 6 months–1 year of relevant experience (or equivalent training)
• Good computer skills (Excel, Word, operating systems)
• Strong communication and organisational skills
• A positive attitude and willingness to learn
• Good Education- preferably to A Level standard. Minimum GCSE Maths and English.

Additional Information

Expeditors offers excellent benefits:

• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company